Louie Gravance

Did a great job connecting the dots

Louie came recommended to us by someone else who saw him speak. As part of our vetting process, we show clips of speakers to a team of volunteers and they select speakers they want to hear more from. While they were lukewarm on most speakers, they were very excited to hear Louie more and immediately selected him to be our keynote. In working with him, he was a dedicated professional who cared about making our 100th anniversary show spectacular. He was warm with all of the team members, including the AV tech personnel, which is very smart. And his presentation received such high marks! He was energetic, engaging, and knew the right people in the audience to connect with. He made his talk an experience while never coming across contrived or silly. Entertainment and education rolled into one - exactly what we needed.

Louie was the best keynote speaker we've ever had at our event! Our attendees were delighted by his magical presentations! We would welcome Louie back with welcome arms any and every day! Thank you!

Louie walks in with the quality and credibility of his Disney background, and leaves audiences motivated, inspired, and impacted by the quality and credibility that is Louie Gravance. We have worked with Louie on multiple occasions, which is it's own testimonial. I wish that all speakers were as easy to work with and came with the same 'guarantee' of positive returns. That is his brand equity!

Hands down, the favorite session of the conference! I lost count of the number of people who asked if Louie could return for a future event. Very energetic, charismatic, succinct, and informative. Highly recommend.

Louie Gravance is the definition of customer service. His presentation is engaging, relevant and makes the words spring from the pages of his Service is a Superpower book. His passion is evident, and his commitment to inspiring customer service in those he speaks with and works with is tangible. It is not only his words, passion, enthusiasm and commitment to customer service that stands Louie apart, but his boundless desire to work with clients to deliver. His personal approach to setting up his session and making sure that everything runs smoothly is genuine and makes the client feel supported and part of the success. His keynote presentation speaks to everyone in the room – from a front line, municipal operations staff member, to the leaders and managers of the team; there is something relevant to everyone. Each member of the team took away lessons that can help us perform better, and remember, the great service serves the server first.

AMAZING! Let me and my audience wanting more. Very easy to work with and was just an all around amazing person

High energy, "spot-on" delivery for our sales leadership team that infused fun with a very lasting messaging around how to deliver an exceptional customer experience.

Louie was very personable, punctual and easy to work with. He held our audience with his animated and interesting anecdotes and words of wisdom that could be related to all industries.

Louie met with my team of 9 and his message and energy was contagious and uplifting! I couldn't be happier with my decision to have him inspire my team!

Mr. Gravance was very engaging and upbeat and he provided a fun and energetic start to our conference! We received very positive feedback from attendees.

Louie was great! Our entire team felt like he was speaking to each of them! His message relates to our business in so many ways! And you can’t stop laughing the entire time !

Louie Gravance's presentation was a one-of-a-kind experience. He managed to strike the perfect balance between entertainment and education, leaving us with valuable takeaways that are directly applicable to our own customer service practices. If you ever have the opportunity to hear Louie speak, don't miss it; he's a dynamic, engaging, and genuinely exceptional speaker.

Louie captivated an audience of 160 doctors of optometry and their staff members for the day. He led us through "Service is a Superpower" and other topics in an entertaining, motivational and truly powerful presentation. We loved him!

SO much energy. It was after lunch when most people are tired, but he kept everyone on the edge of their seats, laughing and engaged. While teaching amazing principles, he also took many of us, especially me on an emotional journey through my childhood with Disney. Such a great program.

Louie understood our team, connected in a real way, and provided meaningful insights to better our customer service into magical moments. Our team had much discussion after his talk on ways to execute the strategies shared. Thank you!

Louie was awesome! He was are closing keynote speaker and ended our conference on a high note. Everyone left feeling good and with take-aways they can implement right away.

Louie was great and delivered as advertised, however, he got the name of our company wrong during his presentation.

Fantastic presentation!

Louie was Awesome! We enjoyed his energy, humor and incredible insight. Numerous people have already reaped rewards by practicing his methodologies and putting to great use his teachings.

Inspiring speech. It was great to hear the stories from the world of Disney and beyond. Now it is up to us to use our superpowers to provide excellent service to our customers.

Excellent

He kept our employees engaged for over 90 minutes without any visuals. And then finished up with a breakout activity that they took seriously and we were able to bring back into our business. Great speaker and message!

At our annual conference in January, Louis presented a key-address on customer service as well as team-building session for our employees. Here are some of the comments submitted on our employee survey following the event: Louie was AMAZING! Super funny and engaging. Loved the interaction. Informative and entertaining. One of the best speakers we ever had. Louie was OUTSTANDING - relevant in his topics, relateable to everyone. Hung on his every word!

Louie had us engaged from the very beginning! What a performance. We loved the content, the message and the overall energy and animation he brought to his presentation. We are excited for his new book and look forward bringing him back for future sessions.

Louie was fantastic! He was prepared, delivered an inspiring message, and kept the whole room on the edge of their seats the entire time.

Louie did an outstanding job engaging and educating our attendees. They laughed, they learned, and they were inspired!

Louie gave a great presentation. He was high energy, entertaining, interactive with the audience, and had a great message for everyone in attendance. I would highly recommend him and was very glad to have him at our conference.

Louie captivated our audience from the very beginning. His message of service being a superpower was well received. Louie was the perfect choice for our event!

Louie was great, engaging, and had a fantastic message