Jeff Havens
- Not Your Typical Keynote Speaker
- Helps people achieve success in leadership, customer service, communication, generational issues, corporate culture and more
- Delivers high-quality education in an undeniably entertaining way
Travels From
Colorado
Decoding Your Customers - Customer Experience Keynote
Jeff Havens Speaker Biography
Jeff Havens is not your typical business growth expert. His uncanny ability to provide actionable answers to today’s business challenges in an undeniably entertaining and impactful way has put him in front of over 1,000 eager audiences across North America and Asia. Delivering well-researched and relevant business insight is something a lot of keynote speakers do, but combining that with the entertainment value of a comedy show is not. Engaging, charismatic, and full of energy, Jeff Havens is the only business growth expert who provides serious solutions in a seriously funny way.
But even more than that, Jeff makes things easy. All of us are constantly being asked to do more with less, so the last thing you need is someone to tell you how difficult your challenges are. Jeff has a unique ability to simplify seemingly complex problems in a way that will provide your audience with a fresh perspective, one that runs counter to the conventional wisdom of the business world. He’ll show you that we’re not actually creating a completely new type of person every 15 years, that being innovative is not something only a few special people know how to do, and that both exceptional leadership and exceptional customer experiences are built on surprisingly slender foundations. You will leave Jeff’s keynotes refreshed, relaxed, happy, and more confident than ever that you are prepared for the road ahead.
Uncrapify Your Future!
Jeff’s most popular keynote will systematize and simplify the innovative process like you never thought possible. For anyone interested in coming up with creative ideas or solving thorny problems, this keynote is absolutely essential.
Partial List of Takeaways from Uncrapify Your Future:
• The unbelievably simple three-step process which every innovation in every industry inevitably follows
• The one and only barrier to innovative thought, and how to overcome it
• Case studies of various industry-changing innovations – all of which any one of your audience members could conceivably have come up with on their own
Conquering Tomorrow!
For anyone facing an unexpected or difficult business climate, this keynote will provide you with the resilience and mindset to overcome even the most challenging of changes.
Partial List of Takeaways:
• Recognizing the four main reasons we most commonly fear or resist unplanned, unexpected, or unasked-for changes
• Learning to distinguish between the process of change (which is sometimes frustrating) and the result of change (which is usually positive)
• How to use previous successes as a template for turning current challenges into future triumphs
Us Vs. Them!
Easily the most unique and entertaining generational keynote there is, Us Vs. Them will help you realize that the differences between us are a lot less complicated than they may appear.
Partial List of Takeaways:
• Eliminate the counterproductive idea that we are creating entirely new types of people every 15 years, and focus instead on the relatively straightforward process that people’s relationship to work changes as they gain experience
• Inspire a healthier, more robust work ethic in your younger employees (and your older ones, too)
• Inspire a healthier, more robust attitude toward change in your older employees (and your younger ones, too)
Unleash Your Inner Tyrant!
Sometimes it helps to see what bad leadership looks like in order to know how to be a good leader. You’ve never seen a leadership keynote quite like this one!
Partial List of Takeaways:
• How to employ one simple technique to move employees from satisfied to engaged
• How to inspire trust and loyalty in your employees by setting reasonable expectations and delivering truly constructive criticism when necessary
• Learn when micromanagement is actually a good strategy, and also when to avoid it when it isn’t
