Louie Gravance and Dennis Snow provide practical tips for creating magical customer experiences for all audiences, and when paired together, they are the ultimate dynamic duo. Both are considered "Disney Keynote Speakers" and experts in the fields of customer service and customer experience. The result from a Louie/Dennis event: Pure Magic. 

"Very engaging presentation. Loved the energy and passions as well as knowledge from Dennis and Louie."

"AMAZING!"

"Louie and Dennis were fantastic presenters that really were able to make the content relatable to me and my company."

The keyword is "balance" when describing the team-facilitation of Louie Gravance and Dennis Snow. They bring a perfect blend of left-brain/right-brain strengths and it only takes a few seconds into the presentation to understand which presenter brings which brain.

Dennis is a master of explaining the practicalities of creating magical customer experiences, while Louie focuses on the magic created by focusing on correct practicalities. Both gentlemen left Disney after years of facilitating programs together for the Disney Institute and have recently rejoined forces to collaborate on exciting new seminars based on their "post-Disney" consulting adventures. Having spent more than three decades in combined service to Disney parks, Louie and Dennis have remained friends and long considered joining forces to share what they've learned creating practical magic for other organizations.

One smooth, one snappy, a recent participant remarked: "It was like getting Steve Martin AND Martin Short together!" 

Relaunching Customer Service In A New World

On August 14 at 9:00 AM CST, Executive Speakers Bureau is hosting a 1-hour webinar featuring Louie Gravance and Dennis Snow. Louie and Dennis have a combined 40-years working at Walt Disney World and have since shared the principles they learned from their Disney experience with thousands of organizations. And more importantly, shown those organizations how to apply those principles in their operations. Click on the image below to learn more! 

If you'd like to check fees and availability for Louie Gravance and Dennis Snow, contact Executive Speakers Bureau at (901) 754-9404.