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Karen Purves, Customer Service Speaker

Karen Purves

    Expert on Creating Meaningful Connections in the Workplace and in Life
Fee Range

Under $5,000

Travels From


Keynote Speaker Karen Purves

Keynote Speaker Karen Purves

Karen Purves’ inspiring, engaging and witty style blends relatable personal stories, leading edge research and proven solutions to impact your attendees so they can leave a program saying their time was truly well spent. As an award winning International Speaker with particular expertise in how language affects emotions, Karen knows how to connect with audiences as few others can. In mathematical form, Karen could be = Energizer® Bunny® + Tina Fey + Wikipedia.

In addition to being described as “one of the best” or “favorite” speakers of entire conferences dozens of times, other attendee comments include: “Refreshingly honest”, “contagiously enthusiastic”, “attention grabber and keeper”, “breath of fresh air” and giving “real answers to real life”.

Karen combines a Bachelor’s Degree in Business, Master’s Degree in Environmental Public Policy and over 20 years business experience along with extensive training at “The Second City” to leave audiences feeling energized, inspired and empowered. Karen also has the rare distinction of being a 3-time game show winner!

Throughout the US, Canada, Europe, Asia and Australia - from Fortune 100 companies to associations and government - Karen guarantees that attendees will receive useful material, in an engaging way, and practical tools to implement immediately!

To book Karen Purves call Executive Speakers Bureau at 800-754-9404.

Shift not only happens... keys to transforming life’s challenges

Karen’s energetic and compelling keynote shares her personal story of transforming personal challenges and inspires audiences to reach beyond seeming limitations. After years of examination, Karen has uncovered three keys to creating meaningful connections. Through her indefatigable spirit, Karen remains committed not only to “carpe diem” (seize the day), but seizing life, and helping others do the same. Overcoming adversity is a common bond all of us share. Karen shares how she alchemized difficulties into something stronger - and how you can too!

Smart talk; Genius results - maximizing the impact of your message

Do you know the main reason employees quit and customers leave? The answer has a lot to do with YOU! Identify new solutions to accelerate your connection with others, reduce uncooperative responses, and increase the likelihood of forming and sustaining trust-based relationships. These proven best practices help generate greater loyalty among clients and retain staff. Receive simple, concrete tips to do something differently and immediately make new choices that yield far better results. Increase your verbal intelligence as well as your value to your organization!

Building Rapport – the blueprint for creating true connections

Are you surrounded by people who exhibit an attitude of indifference or apathy? Karen brings her trademark humor and unforgettable energy to actively engage the audience during her program. Become up to date on the latest tactics to accelerate your ability to connect with others through formulas on effective listening, inquiry and empathy. Discover how to proactively generate productive and engaging conversations to create and sustain relationships with others in tough times. You’ll receive immediately usable solutions with direct relevance to your organization!

Ignite Your Influence - harnessing the power of persuasion

Most of us either want to get someone to do something or get someone to buy something, right? This program shares solutions so you can say “mission accomplished”! Identify best practices to convert others’ inspiration into action and get the results you want. You’ll hear new research on what top performers do differently. Whether your challenge is about changing behavior of those in your organization, or improving profitability, leave with specific principles and information you can use the same day to not only survive, but thrive in a tough economy!

Becoming a Lie Spy – clues if someone’s being honest

Want to better understand human behavior and help identify when people behave in a trustworthy manner? There’s a science to decoding unconscious behaviors and you can hone your observational skills to help you, and others, act with integrity. This innovative and engaging program shares numerous, practical, insider tips to identify cues and gain insight on human behavior. You’ll leave better able to gather information and trust your judgment about someone’s behavior to reduce deception. Karen shares specific steps to get to the truth, preventing costly mistakes, increasing positive outcomes and allowing you to make better decisions!

*Highest Rated and Most Requested Programs below*:

Communicate With Strength - Key Words That Undermine Your Effectiveness

Got the right words? Laugh and learn in this high energy, fun-filled, humorous session offering the latest solutions in effective communication. What are you saying that’s causing your prospects and customers to scamper to your competition? Karen will tell you - and give you replacement words and phrases! Leave with an immediate, specific, action plan to talk smart, and achieve tail-wagging results!

Develop Response Ability – Secrets to Getting Email Replies

Do you know the four letter word that instantly increases the response rate to your emails? Find out the answer plus laugh as you learn in this cutting edge, jam packed, interactive session filled with proven email tips. Email marketing and sales expert Karen Purves, M.A. shares easy, time-saving solutions to make your emails stand out in the crowd and how she gets over a 90% response rate to her emails. For cold and warm leads alike, converting contacts to cash often relies on email. Bring examples of subject lines and text that you'd like to refine for maximum effectiveness. After participating in this program attendees, on average, said their ability to write a more effective email improved 74%.

Wag More, Bark Less - Reducing Negativity in the Workplace

Deal with difficult people? Spend most of your day handling personality conflicts among staff or clients? Explore 14 different ways people express negativity and learn a tip for dealing with each one. You’ll learn effective skills on handling a broad spectrum of negative personality styles - and see how you can adjust your own attitude to help stay positive and improve organizational excellence! Receive tips on exactly what to say to whom, so you can go back to work and do something different immediately. After participating in this program attendees, on average, said their ability to handle negative situations in the workplace improved 28%.

Throw them a bone - selling differently to men and women

Karen pairs her relatable, funny and energetic style with her original scientific research to offer attendees a unique, current, content-rich program on maximizing buy-in from men and women on procedures, products and services. This session offers the latest in cutting edge brain science and answers your questions on the best way to influence men and women during the sales process. Audience members will leave with 12 techniques to apply immediately to thrive in a challenging economy!Additional programs available!

Speaking Topics:

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