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Andrea P. Howe, Customer Relations Mgmt speaker

Andrea Howe

    Co-Author The Trusted Advisor Fieldbook, Lead Consultant for Trusted Advisor Associates.
Fee Range

$10,000 - $15,000

Travels From

District of Columbia

Andrea P. Howe

Andrea P. Howe

Andrea Howe is the co-author, with Charles H. Green, of The Trusted Advisor Fieldbook: A Comprehensive Toolkit for Leading with Trust. She is founder and President of BossaNova Consulting Group and also a lead consultant for Trusted Advisor Associates. She previously worked for the $1B technology consulting firm American Management Systems (AMS), where her roles included project manager, client relationship manager, and Director of Leadership Development. In 20 years of consulting, Howe has dramatically increased the effectiveness of thousands of people in client service roles through off-sites, workshops, presentations, and learning programs in interpersonal skills and mindsets.

A skilled seminar leader and speaker serving top global firms in accounting, consulting, and other professional services, Howe addresses strategic topics such as how to:

  • Apply three models that are the foundation of all trust-based relationships
  • Improve business relationships using all four variables of the trust equation
  • Promote customer intimacy and client loyalty
  • Develop business with trust
  • Apply the dynamics of influence to achieve results
  • Deal with conflict in a trust-building way 

Pragmatic and engaging, Howe shares with her audiences a rich and diverse toolkit to increase trustworthiness in any stakeholder relationship, starting now.

Howe is a returning guest lecturer for MBA students at American University and George Washington University, and holds an MS in Organization Development from the American University/NTL program (2002), a BBA in Computer Information Systems from Texas A&M (1992), and certifications in team development, collaborative problem-solving, and action learning.

Howe blogs regularly for Forbes.com and Trust Matters. She is also the creator and editor of Hear Us Roar! 28 Stories of Everyday Women Leading Extraordinary Lives, an anthology that inspires others to roar while raising money for charity.

When she is not working, Howe can be found in the art studio creating a new mosaic or enjoying her time as a newlywed.  To book Customer Relations Management speaker Andrea P. Howe call Executive Speakers Bureau at 800-754-9404.

Most Requested Topics 

Andrea regularly speaks on topics such as: 

  • Being a trusted advisor
  • Customer intimacy
  • Client loyalty
  • Consulting made extraordinary
  • The dynamics of influence
  • Dealing with conflict
  • Developing business with trust
  • Trust-based selling
  • Trust and influence: what every project manager needs to know
  • From order-taker to trusted advisor: redefining the role of internal staff functions
  • Improv-ing business
  • How to deliver bad news and build trust at the same time

Speaking Topics:

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