DRIVING CHANGE WITH BIG DATA, A.I., AND PASSION
At revolutionary non-profit Crisis Text Line, Founder and CEO Nancy Lublin has a clear view of her organization:
“A tech startup first and a mental health organization second.” With innovation backed by big data and a startup mentality, Lublin has capitalized on her findings, leading to explosive growth that has brought her project to millions at unprecedented speed.According to LinkedIn co-founder Reid Hoffman, “Few Silicon Valley start-ups achieve the sort of traction and transformative influence as quickly as Crisis Text Line has to date.”
Collecting a massive amount of data from the millions of texts it has received from users, Crisis Text Line uses machine learning (artificial intelligence) to analyze the words and emojis that identify people at high risk and urgently in need of assistance.
Since 2013, Crisis Text Line has exchanged over 42 million texts and expanded around the world, helping to launch a new industry centered around big data for social good. This was no accident — Nancy Lublin understood the power of her idea, the platform it needed, and how to get the most out of her team. To achieve high-impact performance, Lublin leveraged the data she received from users, determined where it was most effective, and scaled accordingly. This is the key to successful startups, and it’s one that Nancy Lublin can show you how to apply.
In this speech, Nancy Lublin explains how to use tech, data and A.I. to create things that change the world. Inspiring passion and purpose in your employees and customers will help build real connections with users, an invaluable component for any business. This speech will help change the way you think about your enterprise and enable you to get the most out of it.
DRESS FOR SUCCESS: WOMEN LEARNING FROM WOMEN
At 23, Nancy Lublin founded Dress for Success with a $5,000 inheritance into a global franchise that provides interview dress and career development training to women in need. Lublin initially wanted to help people blaze new beginnings before realizing that Dress for Success provided women the opportunity to teach and learn from one another. Lublin’s message resonates with women everywhere – those in search of guidance as well as those ready to lead.
IF IT AIN'T BROKE, BREAK IT: LEADERSHIP LESSONS FROM A HIGH-IMPACT ENTREPRENEUR
In any organization, there are periods of growth and periods of stability. For some CEOs, status quo is key. As long as they are turning good profits, sticking to what works makes sense. But can you afford to rest on your laurels? You cannot stay a step ahead if you are standing still.
As the head of Crisis Text Line, Nancy Lublin functions as a wartime CEO, a leader that works best under pressure. Lublin has learned that to maintain a culture of innovation, accessibility, and transparency, she must keep her employees challenged, engaged, and excited. By reassigning her staff to different tasks to develop new skills, creating unlikely collaborations, and hiring motivated people who want to hit home runs in the first 90 days, she has seen incredible results.
This type of active leadership has helped her understand both her company and her community better. Just as you create a connection with your employees by engaging them, a leader must connect their brand to the world. As Nancy Lublin explains, creating a culture of purpose around your organization, internally and externally, will strengthen the bond.
In “If It Ain’t Broke, Break It,” Nancy Lublin proves how ingenuity, being a positive brand ambassador, and a strong offense can take your organization from okay to amazing.
SAVING LIVES & CHANGING THE WORLD THROUGH TEXTS AND TECHNOLOGY
What’s the easiest way to ask for help? For many people in need, the smallest obstacle can be a real danger. Asking for assistance shouldn’t be hard, though, so Nancy Lublin is making it easier than ever. As the former CEO of DoSomething.org, Nancy Lublin found one of the most effective ways of reaching people was through text messaging. Why not meet them where they already are?
While many think that innovation is relegated to tech companies, Nancy Lublin is showing the world how big data can be used to fix big problems. Since founding Crisis Text Line, a free, 24/7 support service via text, Nancy and her team have exchanged more than 42 million crisis text messages. And with that, a host of new data that allows government, teachers, policy makers and beyond to learn when, where, and how different issues are experienced. She has used technology to forge a new avenue of assistance.
In this talk, Nancy Lublin will take audiences through the formation of Crisis Text Line, what this breakthrough means for society as a whole, and how real solutions can be found in everyday items.
THRIVING IN A SEA OF MILLENNIALS: UNDERSTANDING, CONNECTING WITH, AND MARKETING TO THEM
Since 2013, Crisis Text Line had processed over 29 million texts, and with that, a host of new data that allows government, teachers, policy makers and beyond to learn when, where, and how different issues are experienced. With 75% of their texters under the age of 25, this dataset offers an especially juicy insight into the scene behind millennial behavior and the things that characterize them – affinity for speed, instant gratification, trends and expectations of this generation.
In this speech, Nancy Lublin explains how to use tech and data to better understand the mystic millennial generation, and reveals some key tips and tricks for how to connect with and market to millennials.
THE GIVING SOLUTION: HOW PHILANTHROPY IS CHANGING THE WORLD
Philanthropy literally means “the love of humanity,” and Nancy Lublin is the quintessential modern philanthropist. Citing examples from DoSomething.org, Crisis Text Line, and Dress for Success, Lublin talks about creating private initiatives for the public good, explaining how to inspire action without endless resources and still create a huge impact, and motivating people to take on social change.
TWEETS OF THE TRADE: CREATING EFFECTIVE AND SUCCESSFUL SOCIAL MEDIA