901-754-9404
My List0

We've now made it easier for you to research and save your favorite keynotes speakers. Click on the + sign to add a speaker to your Speaker List and email your favorites to colleagues and friends.

}
back to Speakers
Jim McCann, Customer Service Speaker

Jim McCann

    Founder 1800-FLOWERS
Fee Range

$20,000 - $30,000

Travels From

New York

1-800-FLOWER's CEO Jim McCann

1-800-FLOWER's CEO Jim McCann

Jim McCann on building relationships

Jim McCann on building relationships

President of 1-800-FLOWERS, Jim McCann transformed a struggling $500,000 company into a $300 million international leader. McCann has what he calls a contact economy style of management based on his understanding of human behavior learned as a social worker, rather than the focus on business behavior taught in most business schools. It also requires an eclectic approach to business, rather than the rigid adherence to any one school of thought.

The world's largest florist, 1-800-FLOWERS operates through three access channels (the 1-800 number, a growing chain of retail outlets, and the pioneering Web site), and McCann has proven himself a visionary with all three. An excellent speech giver on Business, Management, and Entrepreneurship, Jim was voted Toastmaster International's Outstanding Business Speaker for 1997.

Building Relationships Through Customer Service

Etiquette for 21st Century Technology

Stop and Sell the Roses

The Green Thumb Guide to Growing Your Business

The Story of 1-800-FLOWERS.com

Speaking Topics:

Related Speakers

Amy Cappellanti-Wolf, speaker

Amy Cappellanti-Wolf

SVP & Chief Human Resources Officer at Symantec Corporation

Becky Blalock, Women in Business Speaker

Becky Blalock

Author of "Dare" and Women in Business Advocate

Angela Maiers

Angela Maiers

For Angela

Shama Hyder, Social Media Speaker

Shama Hyder

Social Media Marketing Expert

Isabel Perry Speaker, Communication Skills Speaker

Isabel Perry

The Safety Doctor

Blake Masters Speaker

Blake Masters

Co-founder Judicata

Soren Kaplan

Soren Kaplan

Disruptive Technology

Jonathan Wolske, speaker

Jonathan Wolske

Culture Evangelist & Rock Star Public Speaker

Liz Franklin

Liz Franklin

Vince Poscente, Sports Speaker

Vince Poscente

Peak Performance Strategy Expert

Adam Cheyer, Technology Speaker

Adam Cheyer

Co-Founder and VP Engineering at Siri

Rick Barrera, Speaker

Rick Barrera

Branding & Selling Expert

Testimonials

"You all were awesome to work with and helped make my life easier when planning these events. Thanks so much!” 

 

Testimonial

"Thanks so much for working on this engagement with us. It’s been a very pleasant experience. We will definitely include ESB in our sea..

Testimonial

"They have booked me to speak at events for over a decade and their professional approach and client focus is unmatched in the industry. I am..

Garrison Wynn, Sales Speaker

"Thank you, both, for making last night possible! You have been such a Joy to work with and I appreciate everything you did for us! I can't s..

Salvation Army

Our bank has held an annual business and economic conference for the past 9 years.  We have worked with Executive Speakers every year an..

I’ve used the services of a number of speakers bureaus in the past. However, my current experience working with the Executive Speakers ..

I want to thank you for all of your assistance you and Jenny were wonderful. If it had not been for you sending me suggestions I would not ha..

Bridgeworks was awesome!!! Great feedback from all!! Thanks for all of your collaboration and positive we'll use you in the future.  

You ladies really are the BEST!  After this event I am going to be on the hunt for keynote speakers in May.  I really want to work ..

The Nebraska Hospital Association along with numerous other state hospital associations have enjoyed a long-standing relationship with Execut..

Need Suggestions? Have Questions?

Need Suggestions? Have Questions?

Call to discuss how we can you help find the right speaker(s) for your organization.

Get Ideas in 1 hour or less

Executive Speakers Bureau consistently receives praises about our speed and efficiency. From the beginning of your event planning, our extensive online speaker database and resourceful staff allow us to quickly equip you with the best speaker for your event.

Need a last minute speaker? No worries. Our speed and efficiency help us give you ideas for speakers in one hour or less.

Please fill in information below