901-754-9404
My List0

We've now made it easier for you to research and save your favorite keynotes speakers. Click on the + sign to add a speaker to your Speaker List and email your favorites to colleagues and friends.

}
back to Speakers
Brian Lee, Motivation Speaker

Brian Lee

    Patient Satisfaction & HCAHPS Expert
Fee Range

$7,500 - $10,000

Travels From

Canada

No videos found.

Brian Lee, CSP is one of North America's leading experts in the field of Patient Satisfaction, HCAHPS, Value-Based Purchasing, and Nurse and Employee Retention.

Brian is a best-selling author and sought-after presenter in the healthcare industry (having presented all over North America, and 14 countries worldwide).

His publications include

  • Keep Your Nurses for Life
  • Satisfaction Guaranteed
  • How to Satisfy Every Customer, Every Time

    He has published more than 60 audio and video training programs, including Essential Secrets to Become the Healthcare Employer of Choice. As the CEO of Custom Learning Systems Group LTD, Brian and his team have led hundreds of hospitals and healthcare organizations through the journey to service excellence: many of his clients have earned regional and national recognition for extraordinary patient and employee satisfaction.

    Known as Healthcare's "Mr. Loyalty," Brian not only educates his audience on the how-to's of patient, staff, and physician loyalty (a particularly important subject in this era of HCAHPS and Value-Based Purchasing), he also inspires hope and commitment, resulting in a renewed passion for care-giving.
  •  

    • Keep Your Nurses and Healthcare Professionals for Life
    • Essential Strategies to Become the Healthcare Employer of Choice
    • The Secrets of Creating World-Class Customer Satisfaction
    • The Secrets of Service Empowerment
    • The Secrets of Personal Enthusiasm
    • The Challenge of Leadership Excellence
    • Building Self-Empowered Teams

    Speaking Topics:

    Related Speakers

    Dominique Wilkins Speaker

    Dominique Wilkins

    NBA Hall of Famer & Businessman

    Kathleen Wood

    Kathleen Wood

    Keynote Speaker

    John Nance, Leadership Speaker

    John Nance

    Leader & Pioneer in Aviation and Medical Safety

    Nick Scott, Attitude Speaker

    Nick Scott

    Wheelchair Bodybuilding Champion

    Bernie Siegel, Cancer Speaker

    Bernie Siegel

    Jason Caldwell, speaker

    Jason Caldwell

    President & Owner of Latitude 35

    Watts Wacker, Future Speaker

    Watts Wacker

    Futurist

    Hallerin Hilton Hill, Leadership Speaker

    Hallerin Hilton Hill

    American Talk Radio Host

    Jodi Bondi Norgaard, Speaker

    Jodi Bondi Norgaard

    Patty McCord

    Patty McCord

    Former CTO of Netflix

    John Kasich, Business Trends Speaker

    John Kasich

    Former Congressman

    Mark Anthony Garrett - Speaker

    Mark Anthony Garrett

    Foster Care Expert

    Testimonials

    Our bank has held an annual business and economic conference for the past 9 years.  We have worked with Executive Speakers every year an..

    I’ve used the services of a number of speakers bureaus in the past. However, my current experience working with the Executive Speakers ..

    I want to thank you for all of your assistance you and Jenny were wonderful. If it had not been for you sending me suggestions I would not ha..

    Bridgeworks was awesome!!! Great feedback from all!! Thanks for all of your collaboration and positive we'll use you in the future.  

    You ladies really are the BEST!  After this event I am going to be on the hunt for keynote speakers in May.  I really want to work ..

    The Nebraska Hospital Association along with numerous other state hospital associations have enjoyed a long-standing relationship with Execut..

    Thank you to both of you for everything surrounding Mr. Will as our special guest. I suspect, soon, I will be in touch regarding our next eve..

    We could not have done it without you.  Thank you for the outstanding suggestions.  The speakers were by far the best we have ever..

    "You made my job so much easier! You are the only bureau I will use."     

    We truly appreciate the excellent support and attention to detail we have received from Executive Speakers Bureau.  They have provided u..

    Need Suggestions? Have Questions?

    Need Suggestions? Have Questions?

    Call us to discuss how we can help find the right speaker for your organization.

    Get Ideas in 1 hour or less

    Executive Speakers Bureau consistently receives praises about our speed and efficiency. From the beginning of your event planning, our extensive online speaker database and resourceful staff allow us to quickly equip you with the best speaker for your event.

    Need a last minute speaker? No worries. Our speed and efficiency help us give you ideas for speakers in one hour or less.

    Please fill in information below