Thursday, June 7, 2012

Four Generations Walk into a Classroom

Four Generations Walk into a Classroom . . . Do you present to groups in your organization? Of course you do!Do those groups contain multiple generations? Naturally!
Read More
Monday, June 4, 2012

Mobile Location Apps: The Next Big Tech Trend?

What’s the next big tech thing for your business?
Read More
Tuesday, May 22, 2012

Silver Linings for 2012

I predict that employers who recognize this shift, and tap into it, can unleash new levels of productivity and innovation — but only if they play their cards right. Your job as leader is to keep bickering and turf wars to a minimum while assuring that people engage in honest debates and what I call "right fights" about the ha..
Read More
Friday, May 18, 2012

The Power to Hurt, the Power to Heal

The Power to Hurt, the Power to HealMost people walk around with no idea of how powerful they really are and because they don’t, they do a great deal of damage.
Read More
Tuesday, May 8, 2012

Why YOUR Company Must Become a Tech Company - Apple, Amazon, Facebook, Instagram Lessons

Apple‘s amazing increase in value is more than just a “rah-rah” story for a turnaround. Fundamentally, Apple is telling everyone – globally – that there has been a tectonic shift in markets.
Read More
Tuesday, April 3, 2012

SLOW DOWN, YOU MOVE TOO FAST

What do these words have in common? "Savor," "relish," " "luxuriate," "stroll," "muse," "dawdle," "mosey," "meander," and "linger?"We rarely use them, because we rarely do them. We don't have time. We've got so much to do, so many balls to juggle, so many miles to go before we sleep.
Read More
Tuesday, March 27, 2012

How a single phrase can define your year

If you have ever doubted the power of a single word or phrase on you and your business, Mitt Romney’s travails over the last week will have pointed you in the right direction.
Read More
Tuesday, March 27, 2012

Taking Timeouts to Decrease Stress and Increase Creativity

The world today is moving faster than ever. Technology has changed the way we communicate and get information and entertainment, and also the way we read, learn and how, when, where and from whom we buy products. And these changes will keep coming faster and more dramatically, causing most of us to be rushing and racing just to kee..
Read More
Tuesday, March 27, 2012

The Ultimate Customer Service Culture Event

Learn the customer service ways of Disney and Southwest Airlines
Read More