Tom Shay

Independent Retail/Small Business Specialist

Tom Shay's experiences as a fourth generation merchant provide him with the knowledge and background to present tried and proven ideas to assist owners, managers, and staff with the day to day operation of their business. During the 25 plus years that Tom was a part of the family business, the stores were ongoing laboratories for the management and promotional techniques that are the backbone of the seminars that Tom now produces. 

Tom Shay presents proven and time tried ideas on the topics of: promoting, customer loyalty, business management design, employee skills development, and financial control.

A native of Fort Smith, Arkansas, Tom started his first job working in his grandfather's general store. Tom moved to Florida to join his parents in the family operation they had purchased in 1971. Over the next 26 years, the Shay family owned and operated three businesses. In 1997, Tom sold the business to devote full time to the development of seminars and writing magazine columns and books. 
In addition to providing proven business building ideas through his writings in over 60 trade publications, Tom has authored EZ Cashflow - a book teaching how to accurately forecast your next 12 financial sheets, and a series of books of management tip books beginning with 100 Profits Plus Ideas for Power Promoting and 100 Profits Plus Ideas for Power Managing. As a speaker, Tom has earned the Certified Speaking Professional (CSP) distinction, an honor that has been earned by less than 7% of speakers worldwide.

Tom and his wife Marilyn reside in St. Petersburg, Florida with their twin sons Darren and Blake.

See Below for Full Bio

  • Speaking Topics:

    Business Trends, Communication Skills, Customer Relations Mgmt, Customer Service, Emotional Intelligence, Employee Retention, Finance, Management, Motivation, Sales

  • Travels From:

    Florida

  • Price:

    Under $5,000

    Notes on Fees

  • Videos
  • Full Bio
  • Speech Topics
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  • Testimonials
  • News

Tom Shay

Tom Shay's experiences as a fourth generation merchant provide him with the knowledge and background to present tried and proven ideas to assist owners, managers, and staff with the day to day operation of their business. During the 25 plus years that Tom was a part of the family business, the stores were ongoing laboratories for the management and promotional techniques that are the backbone of the seminars that Tom now produces. 

Tom Shay presents proven and time tried ideas on the topics of: promoting, customer loyalty, business management design, employee skills development, and financial control.

A native of Fort Smith, Arkansas, Tom started his first job working in his grandfather's general store. Tom moved to Florida to join his parents in the family operation they had purchased in 1971. Over the next 26 years, the Shay family owned and operated three businesses. In 1997, Tom sold the business to devote full time to the development of seminars and writing magazine columns and books. 
In addition to providing proven business building ideas through his writings in over 60 trade publications, Tom has authored EZ Cashflow - a book teaching how to accurately forecast your next 12 financial sheets, and a series of books of management tip books beginning with 100 Profits Plus Ideas for Power Promoting and 100 Profits Plus Ideas for Power Managing. As a speaker, Tom has earned the Certified Speaking Professional (CSP) distinction, an honor that has been earned by less than 7% of speakers worldwide.

Tom and his wife Marilyn reside in St. Petersburg, Florida with their twin sons Darren and Blake.

Key Note Topics:

1.) R.E.S.P.E.C.T – Business Strategies… ‘Retha style!

The words sung by Aretha Franklin in this song include, “R.E.S.P.E.C.T. Find out what that means to me.” Tom Shay says the song provides businesses with keen insight and ideas to better understand what it takes to provide what customers want and what will earn their continued business.

2.) Strategies to win in a challenging economy

Think the consumer today has changed the way they do business? Absolutely! The question is whether each business has changed the way they operate and market their business. This very engaging keynote by Tom Shay provides his insights to small businesses with his list of what to do, what not to do, and what to stop doing. Businesses are sure to adapt their game plan to the challenging economy and immediately implement a winning strategy.

3.) Characteristics of a Successful Business

An individual attending a Tom Shay presentation asked, “what do you consider to be the characteristics of a successful business?” This keynote highlights the key ingredients for those who have already achieved and those who are working to duplicate the characteristics of a successful business. Learn from Tom Shay’s first hand observation of thousands of successful businesses to know what they share in common.

4.) Small Businesses Don't Die, They Just Commit Suicide!

A challenging title to a very important topic. Tom Shay knows it is not the competition that causes a business to fail. Instead, it is the incorrect actions and lack of action that hurt a business. This enlightening, stimulating and motivating presentation by Tom Shay will send participants home prepared and ready for developing a plan of action for their business.

 

Tom Shay includes a variety of speaking topics on : Business Strategies, Staff Education, Financial Management, and Marketing Skills. Contact Executive Speakers Bureau for more on these topics. 

To book Tom Shay call Executive Speakers Bureau @ 901-754-9404. 

 

 

 

 


City of Henderson, Nevada

“Tom’s breadth of knowledge in small business management is only surpassed by his devotion to small businesses and passion to help everyone find success. I would recommend training and mentoring from Tom to any small business and/or association that is searching for methods to find ways to become more successful and productive.”

North America Retail Dealers Association

“Your sessions included just the right mix of the two elements that I’ve found essential in making up great presentations: information that makes you think and the motivation to take action and make something happen. You know you’ve hit the mark when you leave the audience wanting more… they don’t want the session to end.”

Stacey Galbraith, Market Logistics Manager

"On behalf of the entire AmericasMart Atlanta staff, I would like to thank you for contributing your time and talents to the Atlanta International Gift & Home Furnishings Market this past July. Your participation in the Discovery '99 Seminar Program was vital to its success and your professionalism, industry knowledge and expertise were invaluable to our buyers. I look forward to working with you in the future as AmericasMart Atlanta continues to build the success of the Market. Thank you again."

John Wick, Director of Marketing, All Pro/Bumper to Bumper

"Tom Shay has been a guest speaker at various events for the Aftermarket Auto Parts Alliance. Most recently, he spoke at our National Convention here in San Antonio. His topics are up to date, relevant to current issues and provide useful tools in navigating today's business world. We highly recommend Mr. Shay and when the need arises for a guest speaker at one of our upcoming events, we will look to him first."
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    National Apartment Association
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    National Association of the Blind
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