Tom Davenport

Thought Leader and Author

Thomas Davenport is a world-renowned thought-leader who has helped hundreds of companies revitalize their management practices. He combines his interests in research, teaching, and business management as the President’s Distinguished Professor in Management and Information Technology at Babson College. He has also taught at the Harvard Business School, the University of Chicago, Dartmouth’s Tuck School of Business, and the University of Texas at Austin and has directed research centers at Accenture, McKinsey & Company, Ernst & Young, and CSC. Tom earned a Ph.D. from Harvard University in social science.

An agile and prolific thinker, Tom has written or co-authored sixteen best-selling business books and is one of Harvard Business Review’s most frequently published authors. He is the creator and/or early author of several key business ideas including: competing on analytics, big data, knowledge management, human approaches to information management, business process reengineering, and realizing the value of enterprise systems.

His latest book, Big Data at Work, covers all the bases including what big data means from a technical, consumer and management perspective and where it can have real business impact. Keeping Up with the Quants: Your Guide to Understanding and Using Analytics continues his pioneering work on Data Analytics begun with the bestseller, Competing on Analytics – named by the Harvard Business Review as one of the twelve most important management ideas of the past decade. And his recent book, Judgment Calls: Twelve Stories of Big Decisions and the Teams that Got Them Right, was named by Publisher’s Weekly as one of the best business books of 2012.

Professor Davenport is one of the first management thinkers recruited to blog for Harvard Business Online and his “The Next Big Thing” blog is a reader favorite as is his Wall Street Journal blog. Tom has written over 100 articles for such publications as Harvard Business Review, Sloan Management Review, California Management Review, and the Financial Times, and is quoted frequently in The Wall Street Journal, New York Times, Business Week, Fortune, Business 2.0, the Boston Globe, and Fast Company. He is also interviewed frequently by the broadcast media.

Tom Davenport was named one of the top 50 Business School Professors in the World by Poets and Quants and Ziff Davis once again included him as one of only four IT management thought leaders on their “100 Most Influential People in IT” list. Tom has been named one of 10 “Masters of the New Economy” by CIO Magazine, one of 25 “E-Business Gurus” by Darwin, and one of the most trusted consultants and the third leading business-strategy analyst (just behind Peter Drucker and Tom Friedman) by Optimize Magazine.

To book business strategy speaker Tom Davenport call Executive Speakers Bureau 901-754-9404.

See Below for Full Bio

  • Speaking Topics:

    B2B & B2C, Business Strategy, Business Trends, Coaching, Management, Technology

  • Travels From:

    Massachusetts

  • Price:

    $30,000 - $50,000

    Notes on Fees

  • Videos
  • Full Bio
  • Speech Topics
  • Books
  • Testimonials
  • News

Successful Business Analytics by Tom Davenport Part I

Innovate Like Google

Thomas Davenport is a world-renowned thought-leader who has helped hundreds of companies revitalize their management practices. He combines his interests in research, teaching, and business management as the President’s Distinguished Professor in Management and Information Technology at Babson College. He has also taught at the Harvard Business School, the University of Chicago, Dartmouth’s Tuck School of Business, and the University of Texas at Austin and has directed research centers at Accenture, McKinsey & Company, Ernst & Young, and CSC. Tom earned a Ph.D. from Harvard University in social science.

An agile and prolific thinker, Tom has written or co-authored sixteen best-selling business books and is one of Harvard Business Review’s most frequently published authors. He is the creator and/or early author of several key business ideas including: competing on analytics, big data, knowledge management, human approaches to information management, business process reengineering, and realizing the value of enterprise systems.

His latest book, Big Data at Work, covers all the bases including what big data means from a technical, consumer and management perspective and where it can have real business impact. Keeping Up with the Quants: Your Guide to Understanding and Using Analytics continues his pioneering work on Data Analytics begun with the bestseller, Competing on Analytics – named by the Harvard Business Review as one of the twelve most important management ideas of the past decade. And his recent book, Judgment Calls: Twelve Stories of Big Decisions and the Teams that Got Them Right, was named by Publisher’s Weekly as one of the best business books of 2012.

Professor Davenport is one of the first management thinkers recruited to blog for Harvard Business Online and his “The Next Big Thing” blog is a reader favorite as is his Wall Street Journal blog. Tom has written over 100 articles for such publications as Harvard Business Review, Sloan Management Review, California Management Review, and the Financial Times, and is quoted frequently in The Wall Street Journal, New York Times, Business Week, Fortune, Business 2.0, the Boston Globe, and Fast Company. He is also interviewed frequently by the broadcast media.

Tom Davenport was named one of the top 50 Business School Professors in the World by Poets and Quants and Ziff Davis once again included him as one of only four IT management thought leaders on their “100 Most Influential People in IT” list. Tom has been named one of 10 “Masters of the New Economy” by CIO Magazine, one of 25 “E-Business Gurus” by Darwin, and one of the most trusted consultants and the third leading business-strategy analyst (just behind Peter Drucker and Tom Friedman) by Optimize Magazine.

To book business strategy speaker Tom Davenport call Executive Speakers Bureau 901-754-9404.

Analytics 3.0: Big Data in Big Companies
The concept of “big data” was originally established in startup and online firms in Silicon Valley, but it is now being widely adopted by large organizations in more traditional industries. In this session, Tom describes the concept of big data and what large firms are attempting to accomplish with it. Big data coexists with previous approaches to data management and analytics in large firms, and Tom describes their integration using the “Analytics 3.0” framework he has developed. This framework portends an entirely new era for how to conduct analytics in organizations, and promises considerable improvements in speed and impact. 

Keeping Up with Your Quants
Quantitative analytical thinking is key to successful individual and organizational decision-making. Yet many managers lack the necessary orientation to quantitative matters. In this presentation, Tom adapts the ideas in his book Keeping Up with the Quants to acquaint managers with a straightforward process for quantitative thinking. He describes the steps in the process that are most critical for managers to address, and those they can safely leave to the quants. He also describes the most effective ways for quants and decision-makers to work together, and the expectations each should have. Throughout the session, he presents examples of good and bad quantitative thinking and decision-making.

Big Data vs. Small Data Analytics
Although many companies and observers are excited about the possibility of competitive advantage from analytics on “big data,” they may not understand fully the differences between big and small data analytics. In this session, Tom describes the concept of big data and what organizations are attempting to accomplish with it, and the role of the data scientist in extracting value from big data. He presents examples of several leading companies, from startup to established, that are aggressively pursuing big data. Throughout the session, Tom sheds light on the implications of big data and how it enables organizations to manage and bring products and services to market.

Making Different — and Better — Decisions
In this talk, Tom describes the results from his most recent research study on the new landscape of decision-making. He argues that recent decision failures mean that organizations need to systematically examine their approaches to making key decisions. He defines how organizations improve decisions through:

  • Different opinions and dissent in the decision process
  • Different alternatives, such as the wisdom of crowds
  • Findings from neuroscience and behavioral economics
  • Different blends of analytics and intuition
  • Different relationships between analysts and decision-makers.

He draws upon interviews with more than fifty companies about how they have actually improved particular decision processes.

Transforming Health Care with Analytics
The health care industry—including providers, payers, and life sciences companies—is poised on the edge of an analytical revolution. In this session, Tom describes how we got here, and the reasons why analytics form a critical opportunity for health care. He’ll present a model for how organizations can build their analytical capabilities, and where health care organizations are today in this regard. He will then address the critical topic of deploying analytical capabilities to improve daily care decisions within provider organizations. As always, Tom draws upon myriad examples of leading practices in health care analytics and the organizations that have adopted them.

Making Better Decisions in Financial Services: More Analytics and More Intuition
The global financial services industry has endured an unprecedented period of poor decision-making that has threatened its very survival. In the new economic and regulatory environment, financial institutions need to ensure that they make decisions with high value and low risk. In this presentation, Tom describes an approach to decision-making that maximizes both the power of analytics as well as the ability of human intuition to know that the game has changed.

Analytics at Work: Smarter Decisions, Better Results
Any organization and manager can benefit from systematic examination of decision-making and analytics provides a powerful tool. This session addresses how any organization can improve its analytical capabilities to enable better decision making processes. Tom demonstrates how some of the world’s leading companies use analytics to make better decisions as well as build competitive advantage. He presents a process for systematically improving decisions and translating them into action and better business results.

Participants will also be able to address particular issues and topics that relate to their own organizations.

Competing on Analytics: How Fact-Based Decisions & Business Intelligence Drive Performance
Companies have long used business intelligence for specific applications, but these initiatives were too narrow to affect corporate performance. Now, leading firms are basing their competitive strategies on the sophisticated analysis of business data. Instead of a single application, they are building broad capabilities for enterprise-level business analytics and intelligence. These strategies are driven by senior executives who insist on fact-based decisions. In this talk, Tom describes his recent research on firms that compete on the basis of their analytical prowess and provides guidelines for adopting similar approaches.

The New Quantitative Era – Creating Successful Business Change with Analytics
In this presentation, Tom describes what it takes to create analytics-driven business change. Hint: it’s not about the math. He’ll address the key attributes and requirements of quantitative analysts, analytics group leaders, analytical decision-makers, and analytical organizational cultures. He will also profile people and organizations that have made this transition, and how they went about it. Anyone who is currently doing or planning to do analytical work—or any businessperson who would like to benefit from the efforts of analytical people—will benefit from this talk.

Leading with Analytics — At Every Level
CFOs and other senior executives need to set the tone for analytical decision-making within their organizations. Their example and their leadership are the key drivers of a company’s analytical culture and capability. In this presentation, Tom describes what it means to be an analytical leader using leading examples of successful CFOs and other senior executives. He also makes the case that it’s not just senior executives who drive their organizations in a more analytical direction; effective analytical leaders are needed at every level. In essence, he explores the mix of art and science used by even the most analytical leaders in making effective decisions.

How Do Managers Want Their Information Served?
How fast and flexible do managers want their information? And what kind of information is needed with the greatest speed? Based on interviews with senior executives and a survey of over 300 senior executives at large US companies, Tom describes contemporary needs and wants for information delivery. He discusses the types of information needed most quickly and flexibly, and how leading organizations are addressing these needs. Among the surprising findings: managers don’t necessarily want information to come faster.

The Rise of Analytical Performance Management
Analytics, previously confined to operational decisions in areas such as marketing and supply chain, are moving into the executive suite. Specifically, performance management is rapidly moving beyond scorecards to include the quantitative relationships among performance factors. Smart executives are relating key nonfinancial performance metrics, such as customer loyalty and sustainability, to financial performance. In this presentation Tom describes the shift toward analytical performance management and presents examples of organizations that have already prospered by using this approach. He also raises the question of why analytical performance management isn’t more common in a world in which every firm needs to know what’s driving its financial performance.

What’s the Big Idea? Creating and Capitalizing on the Best Management Thinking
This presentation, based on Tom’s book by the same name, describes an approach to business and management ideas that can revitalize organizations. Tom, who himself has helped to create several important ideas including reengineering and knowledge management, describes why the adoption of new ideas matters to organizations. He emphasizes the critical role of the “idea practitioner,” to select the appropriate ideas for his or her organization, modify them to fit, and shepherd them through implementation. Tom’s reinforces the message that there are no faddish ideas, only faddish approaches to implementing ideas.

Not by Brains Alone: Six Interventions for Knowledge Worker Productivity
Peter Drucker has argued often that improving knowledge worker productivity is the most important task of the century. Yet we have few measures or management interventions to make such improvement possible. Most organizations simply hire smart people, and leave them alone. In this talk, Tom Davenport presents six interventions for improving knowledge worker productivity, each with a set of approaches, examples, and cautions. The interventions combine roles for technology, organizational culture and behavior, as well as the physical work environment, as tools for enhancing performance. His recommendations are based on several research studies that demonstrate how companies have addressed knowledge work, both successfully and unsuccessfully.

Attention Must Be Paid!
The scarcest resource in business today is not information or knowledge, but human attention. In this presentation, Tom describes the key elements of attention management in business as laid out in his book The Attention Economy. He addresses such issues as the measurement of attention, the lessons we can learn from “attention industries,” and the role of technology in managing attention. Some of the contexts into which attention management can be applied include strategy, globalization, and leadership. He also emphasizes the attentional implications of information and knowledge management within organizations.

No Testimonials Found For this Speaker!
No News Found For this Speaker!
X

FIND A SPEAKER

TESTIMONIALS

Testimonials
  • "Your tenacity and persistence in staying in touch with us is a model example of good salesmanship and partnering.  I will be using you as an exa...
    Schneider Electric
  • We could not have done it without you.  Thank you for the outstanding suggestions.  The speakers were by far the best we have ever had.
    FedEx
  • Angela, you & your team have my endorsement for making Memphis events successful. People should use you to plan their next event.
  • I’ve used the services of a number of speakers bureaus in the past. However, my current experience working with the Executive Speakers Bureau ha...
    Intel
  • You ladies really are the BEST!  After this event I am going to be on the hunt for keynote speakers in May.  I really want to work with you ...
    ICMI
  • "I will be sure that all involved know what a wonderful resource you have been. The universe smiled on me when I discovered Executive Speakers and you...
    Ocala Eye
  • Bridgeworks was awesome!!! Great feedback from all!! Thanks for all of your collaboration and positive we'll use you in the future.  
    Johnson & Johnson
  • "OMG Richard! As always you make me look like a rock star. Every single speaker we selected hit it out of the park. Thank you again. Can't even say wh...
    Arizona Hospital and Healthcare Assn.
  • "WOW, is all I have to say and thank you!  Our event was a huge success and you never steer me wrong, both David Cottrell and Ryan Estis were exc...
    ICMI
  • We truly appreciate the excellent support and attention to detail we have received from Executive Speakers Bureau.  They have provided us with so...
    IBM
  • "I LOVE this list that you sent me! I emailed several different places on Tuesday an...
    CoreLogic
  • Our bank has held an annual business and economic conference for the past 9 years.  We have worked with Executive Speakers every year and I have ...
    First Midwest Bank
  • "We not only went 3 for 3 but I'd say they were all home runs! Thanks for your help on the speakers. It was a key and very positive component of our c...
    Chem-Dry
  • Thanks to you, Jo and the rest of your team.  You are the BEST.  Knowing you are behind a speaker allows us the luxury of concentrating on o...
    Ohio Hospital Association
  • As always, you deliver excellent service. Thanks!
    Camden National Bank
  • “Thank you guys it was a pleasure working with you.... You made the whole process easy. Thanks again”
    CableNation
  • Mr. Schelp you are a Rock Star! Thank you!!!  Deal #7 is done and more to come!
  • The event was EASY Cake! and it went over very very well.  Thank you so much for the help and organization, it made my life very easy. 
    Boys & Girls Club
  • Everything went really well and we really enjoyed having Jack Uldrich as our speaker!  He was entertaining and funny and provided great examples....
    Novo Nordisk
  • Thank you to both of you for everything surrounding Mr. Will as our special guest. I suspect, soon, I will be in touch regarding our next event. 
    Oxford Financial
  • "Let me just say again, what a pleasure it is to work with you and ESB. You really make it harder for others to reach the bar."
    ASTD
  • "My mind was very much at ease knowing that Jack Uldrich was so well prepped.  I will definitely use your agency again."  
    EAIE
  • "I want to thank you for helping with our Principals Day event. Marshall Goldsmith was excellent. Not only is Marshall the consummate professional, be...
    Burns & McDonnell
  • "Everyone loved Bob and he was so nice on site. Thank you for all you did. The process was so easy and we will definitely work with you again next yea...
    NBC
  • "The group that I work with to obtain all of my keynote speakers is Executive Speakers Bureau and I can tell you that I don’t like working with ...
    Indiana Youth Institute
  • "Thanks to you and Jo for all your efforts.  Connie Podesta and Roger Dow were great!"   
    National Apartment Association
  • "Richard, Your ability to put me in front of just the right group again and again, is nothing short of amazing. You work your tail off, you sweat the ...
    Alan Hobson
  • "We loved our speakers. Thanks to you and your team for your outstanding service and thank you for your patience!"

    National Association of the Blind
  • "I wanted to share with you feedback of my experience in working with Executive Speakers Bureau.. Very responsive and detail oriented.  When I wa...
    Amdocs
  • "As I mentioned before, your engagement model was incredibly easy to work with, and I know we came to you on short notice!  I would highly recomm...
    Capitol One
  • I want to thank you for all of your assistance you and Jenny were wonderful. If it had not been for you sending me suggestions I would not have found ...
    West Virginia Tourism
  • "You made my job so much easier! You are the only bureau I will use."     
    Sigma Systems
  • "My entire team has enjoyed the experience of working with you and ESB more than words can express. Everything was handled in a professional and timel...
    Cregger Company
  • "Thank you so much for all your help in putting this together on such short notice. I will definitely use your services again in the future."
    Applied Materials
  • The Nebraska Hospital Association along with numerous other state hospital associations have enjoyed a long-standing relationship with Executive Speak...
    The Nebraska Hospital Association
  • Thanks to Richard and Jo for all the coordination. Another homerun from Executive Speakers Bureau!  
    Wisconsin Hospital Association
  • "I appreciate your recommendations.  In addition, you are always a pleasure to work with and understand the pains of an over worked meeting plann...
    Milliman
Need Suggestions? Have Questions?

Need Suggestions? Have Questions?

Call us to discuss how we can help find the right speaker for your organization.

Get Ideas in 2 Hours or Less

Please fill in information below

Executive Speakers Bureau consistently receives praises about our speed and efficiency. From the beginning of your event planning, our extensive online speaker database and resourceful staff allow us to quickly equip you with the best speaker for your event.

Need a last minute speaker? No worries. Our speed and efficiency help us give you ideas for speakers in two hours or less.


Privacy by SafeSubscribeSM