Susan Scott

Founder of Fierce, Inc., Renowned Leadership Development Architect.

Susan Scott is a best-selling author, popular and sought-after Fortune 100 public speaker, and renowned leadership development architect.

Susan Scott founded Fierce in 2001 after 13 years leading CEO think tanks, more than 10,000 hours of conversations with senior executives, and one epiphany: While no single conversation is guaranteed to change the trajectory of a career, a business, or a life—any conversation can.

Designing and delivering training for peers working with CEOs in 18 countries, Susan developed a sharp eye for what works and what doesn’t work in building profitable organizations.

In 2002, after many requests, Susan decided to share her insights in a book. The result was the award-winning Fierce Conversations—Achieving Success at Work and in Life, One Conversation at a Time. Published in four countries, it was recognized on The Wall Street Journal and United Press International bestseller lists and named one of USA TODAY'S top 40 business books of 2002.

While working on sustainability with her clients, Susan had another “a-ha” moment. She realized many of the “best” practices in organizations were continuously getting in the way of success; yet, surprisingly, they remained unquestioned. This led to her second book—Fierce Leadership: An Alternative to the Worst “Best” Practices of Business Today. Published in 2009, it was recognized on The Wall Street Journal and The New York Times bestseller lists and was one of USA TODAY'S top 40 business books of 2009.

A thought leader in the global business community and recipient of the 2008 Stevie award for Entrepreneur of the Year, Susan Scott has been challenging people to say the things that can’t be said for over two decades. She enables top executives worldwide to engage in vibrant dialogue with one another, with their employees, and with their customers.

When Susan is not traveling the world delivering keynotes and developing great leaders, she resides in Seattle, Washington.  If you would like to book Susan Scott for your next event, call Executive Speakers Bureau 901-754-9404.

See Below for Full Bio

  • Speaking Topics:

    Business Communications, Business Trends, Coaching, Coaching / Mentoring, Customer Service, Employee Retention, Leadership, Management, Peak Performance, Teambuilding

  • Travels From:

    Washington

  • Price:

    $20,000 - $30,000

    Notes on Fees

  • Videos
  • Full Bio
  • Speech Topics
  • Books
  • Testimonials
  • News

Susan Scott Video

Susan Scott Video

Susan Scott is a best-selling author, popular and sought-after Fortune 100 public speaker, and renowned leadership development architect.

Susan Scott founded Fierce in 2001 after 13 years leading CEO think tanks, more than 10,000 hours of conversations with senior executives, and one epiphany: While no single conversation is guaranteed to change the trajectory of a career, a business, or a life—any conversation can.

Designing and delivering training for peers working with CEOs in 18 countries, Susan developed a sharp eye for what works and what doesn’t work in building profitable organizations.

In 2002, after many requests, Susan decided to share her insights in a book. The result was the award-winning Fierce Conversations—Achieving Success at Work and in Life, One Conversation at a Time. Published in four countries, it was recognized on The Wall Street Journal and United Press International bestseller lists and named one of USA TODAY'S top 40 business books of 2002.

While working on sustainability with her clients, Susan had another “a-ha” moment. She realized many of the “best” practices in organizations were continuously getting in the way of success; yet, surprisingly, they remained unquestioned. This led to her second book—Fierce Leadership: An Alternative to the Worst “Best” Practices of Business Today. Published in 2009, it was recognized on The Wall Street Journal and The New York Times bestseller lists and was one of USA TODAY'S top 40 business books of 2009.

A thought leader in the global business community and recipient of the 2008 Stevie award for Entrepreneur of the Year, Susan Scott has been challenging people to say the things that can’t be said for over two decades. She enables top executives worldwide to engage in vibrant dialogue with one another, with their employees, and with their customers.

When Susan is not traveling the world delivering keynotes and developing great leaders, she resides in Seattle, Washington.  If you would like to book Susan Scott for your next event, call Executive Speakers Bureau 901-754-9404.

A Fierce Conversations Keynote based on the best-selling book

During this highly customizable keynote, your audience will be introduced to the transformational ideas and principles that will shift your basic understanding of conversations and the power they hold in leadership, achieving results, and building relationships. Learn how to possess the skill and the will to tackle and resolve your organization’s toughest challenges, while building an open, direct and respectful culture. Fierce Conversations change the way we connect with each other, they alter our perceptions of what it means to lead, and they become the behavior that propels individuals and teams toward success.

Whether you focus on implementing key initiatives, managing top talent, improving customer acquisition and retention, developing leaders, or simply igniting productive dialogue that generates clarity and impetus for change—success occurs one conversation at a time.

DPR Construction, Inc.

Relationships define my career, my company and my life. Fierce has given me another set of great tools to build those relationships.

AIMCO

This program is applicable to all levels within the organization. The skills learned have the potential to bring a complete transformation to the conversation you and your team members have. It was one of the best trainings I have ever participated in.

COSTCO

Over the years, many people have shared with us how Fierce makes a difference in their lives and their businesses. Please see a sample of some of our favorites below. Share your story with us. We’d love to hear from you. Everyone I've spoken with is excited about the next session and eager to learn more. I have searched to find someone who has some skepticism and I have yet to find anyone. This is very thrilling for me! I am so taken with this content that my hope is for us to continue to bring it into our culture by including every division in the training to help us create a fundamental shift in the way we communicate and build relationships across the organization.
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    National Association of the Blind
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    Alan Hobson
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    Ohio Hospital Association
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    EAIE
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    Indiana Youth Institute
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    Applied Materials
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    Schneider Electric
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    ICMI
  • "OMG Richard! As always you make me look like a rock star. Every single speaker we selected hit it out of the park. Thank you again. Can't even say wh...
    Arizona Hospital and Healthcare Assn.
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    The Nebraska Hospital Association
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    Johnson & Johnson
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    Sigma Systems
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    Ocala Eye
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    ASTD
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    Oxford Financial
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    West Virginia Tourism
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    Camden National Bank
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    CoreLogic
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    Chem-Dry
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    Burns & McDonnell
  • I’ve used the services of a number of speakers bureaus in the past. However, my current experience working with the Executive Speakers Bureau ha...
    Intel
  • Thanks to Richard and Jo for all the coordination. Another homerun from Executive Speakers Bureau!  
    Wisconsin Hospital Association
  • We truly appreciate the excellent support and attention to detail we have received from Executive Speakers Bureau.  They have provided us with so...
    IBM
  • Everything went really well and we really enjoyed having Jack Uldrich as our speaker!  He was entertaining and funny and provided great examples....
    Novo Nordisk
  • You ladies really are the BEST!  After this event I am going to be on the hunt for keynote speakers in May.  I really want to work with you ...
    ICMI
  • "Everyone loved Bob and he was so nice on site. Thank you for all you did. The process was so easy and we will definitely work with you again next yea...
    NBC
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    First Midwest Bank
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    CableNation
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    Capitol One
  • Angela, you & your team have my endorsement for making Memphis events successful. People should use you to plan their next event.
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    Cregger Company
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    National Apartment Association
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