Steven Gaffney

Communications Expert who teaches people to tell the truth, be more open, and proactively share their ideas.

Would you believe that the most common obstacle holding businesses back from their true potential is open, effective honest communication? 

No one knows this better than Steven Gaffney, who, for two decades, has been the leading expert on the subject of honesty and communication, specializing in managing change to drive team performance, collaboration, and revenue through honest communication. 

Mr. Gaffney’s inability to speak due to hearing impairments as a child forced him to learn at a very early age the importance of effective communication. This problem stimulated Steven’s desire to help individuals transform the quality of their professional and personal lives through honest and open communication, and is what drove the foundation of The Steven Gaffney Company. 

Steven is the respected author of five publications: “Just Be Honest,” “Honesty Works!” “Honesty Sells,” “Guide to Increasing Communication Flow Up, Down, and Across Your Organization,” and “21 Rules for Delivering Difficult Messages.”

Mr. Gaffney’s tools and strategies have proven to increase collaboration and communication within Fortune 500 companies and many other organizations, and he has become a major strategic partner in encouraging positive organizational change. 

Steven Gaffney’s work has been sought out by a diverse range of leaders including military officers and chief executives of multinational corporations such as Marriott, Lockheed Martin, Raytheon, BP, SAIC, Citigroup, Allstate Insurance, Defense Logistics Agency, Northrop Grumman, Best Buy, NASA, American Cancer Society, the U.S. Navy, American Express, General Dynamics, the U.S. Marine Corps, Barrick Gold Corporation, Booz Allen Hamilton, and many others.
Mr. Gaffney has been interviewed and featured in several major media networks and publications including CBS, NBC, FOX, The Wall Street Journal, The Washington Post, Entrepreneur Magazine, USA Today, and The Washington Business Journal. In addition, he has made special guest appearances on numerous national and local radio programs across the country. 

Steven Gaffney is a Certified Speaking Professional™ and a highly respected member of the National Speakers Association, and his programs consistently receive high ratings with attendees and participants reporting immediate, sustainable results. He is also a former adjunct faculty member of The Johns Hopkins University, as well as former board member of the Washington, D.C. chapter of Sales and Marketing Executives International. Thousands of people across the globe credit Steven Gaffney’s speaking engagements, seminars, television and radio appearances, books and multimedia products with making immediate and lasting positive changes in both their organizations as well as their personal lives.

To book communications speaker, Steven Gaffney call Executive Speakers Bureau 901-754-9404.

See Below for Full Bio

  • Speaking Topics:

    Business Communications, Communication Skills

  • Travels From:

    Virginia

  • Price:

    $15,000 - $20,000

    Notes on Fees

  • Videos
  • Full Bio
  • Speech Topics
  • Books
  • Testimonials
  • News

Steven Gaffney "Power of Wrong" Interview

Would you believe that the most common obstacle holding businesses back from their true potential is open, effective honest communication? 

No one knows this better than Steven Gaffney, who, for two decades, has been the leading expert on the subject of honesty and communication, specializing in managing change to drive team performance, collaboration, and revenue through honest communication. 

Mr. Gaffney’s inability to speak due to hearing impairments as a child forced him to learn at a very early age the importance of effective communication. This problem stimulated Steven’s desire to help individuals transform the quality of their professional and personal lives through honest and open communication, and is what drove the foundation of The Steven Gaffney Company. 

Steven is the respected author of five publications: “Just Be Honest,” “Honesty Works!” “Honesty Sells,” “Guide to Increasing Communication Flow Up, Down, and Across Your Organization,” and “21 Rules for Delivering Difficult Messages.”

Mr. Gaffney’s tools and strategies have proven to increase collaboration and communication within Fortune 500 companies and many other organizations, and he has become a major strategic partner in encouraging positive organizational change. 

Steven Gaffney’s work has been sought out by a diverse range of leaders including military officers and chief executives of multinational corporations such as Marriott, Lockheed Martin, Raytheon, BP, SAIC, Citigroup, Allstate Insurance, Defense Logistics Agency, Northrop Grumman, Best Buy, NASA, American Cancer Society, the U.S. Navy, American Express, General Dynamics, the U.S. Marine Corps, Barrick Gold Corporation, Booz Allen Hamilton, and many others.
Mr. Gaffney has been interviewed and featured in several major media networks and publications including CBS, NBC, FOX, The Wall Street Journal, The Washington Post, Entrepreneur Magazine, USA Today, and The Washington Business Journal. In addition, he has made special guest appearances on numerous national and local radio programs across the country. 

Steven Gaffney is a Certified Speaking Professional™ and a highly respected member of the National Speakers Association, and his programs consistently receive high ratings with attendees and participants reporting immediate, sustainable results. He is also a former adjunct faculty member of The Johns Hopkins University, as well as former board member of the Washington, D.C. chapter of Sales and Marketing Executives International. Thousands of people across the globe credit Steven Gaffney’s speaking engagements, seminars, television and radio appearances, books and multimedia products with making immediate and lasting positive changes in both their organizations as well as their personal lives.

To book communications speaker, Steven Gaffney call Executive Speakers Bureau 901-754-9404.

Getting to the Honest Truth

Honesty is still not only the best policy, but it is the easiest and most effective way to communicate when it comes to resolving conflicts and producing results. This session includes Steven’s legendary “Notice vs. Imagine” technique to prevent misunderstandings and assumptions. 

Getting the Unsaid Said 

The key deliverables from this session are: conveying crystal clear messages, preventing misunderstandings; getting people to share information, ideas, opportunities and solutions. Leaders will learn how to save time, energy and money from being wasted on repetitive, non-productive, ineffective conversations in order to increase the bottom line. 

Leading Through Time of Change and Uncertainty

Research has shown that the majority of changes attempted within an organization fail. However, change in today’s work environment is constant and it creates new challenges to even the strongest leaders. It is important that leaders develop a specific skill set that enables them to be adaptive, motivating and empowering to their teams in the midst of all of their organization’s change and ambiguity. 

Plan, Execute and Implement Organizational Ideas 

Increase the overall effectiveness and efficiency of your organization to improve the bottom line with Steven Gaffney’s signature 2 hours and 18 minutes process. Participants will develop a list of their top three most important ideas to improve the organization and develop a workable plan to implement those ideas. They will then present, adjust and ultimately adopt the plans to implement and will ultimately be accountable for the results after the session. 

The Fish Isn't Sick...The Water is Dirty 

How to Honestly Keep Communication ‘Waters’ Clean to Increase Collaboration, Boost Teamwork, and Build Remarkable Relationships 

Influencing With or Without Authority 

Everyone needs to know how to influence and sell. Why? Because, on a daily basis, there are opportunities for virtually everyone in an organization to directly or indirectly influence the health, growth and success of your organization. Many of these opportunities in today’s fast-paced, extremely competitive environment are there one minute, and gone the next. 

Inspiring Excellence 

Want to engage and inspire people in your organization to perform their best? This is a leadership seminar designed to provide specific strategies, techniques, and tools that will produce change and help you achieve powerful results. This ground-breaking, highly interactive program will dramatically inspire leaders to work together more collaborative to accomplish the organization’s vision and goal. 

Reboot, Engage, and Accelerate

Many leadership teams, at times, need to “reboot” including taking time to recharge, reengage, and re-energize. This facilitated process includes uncovering barriers, resetting current priorities, re-establishing team agreements, and establishing a laser-like focus on goals and outcomes so that the team moves with velocity. 

Honesty Sells

Today’s clients are looking for long-term, trusted relationships with their suppliers and this demands a new sales approach based on honesty, trust, integrity, and loyalty. This session will help your sales team create two-way, honest, open relationships with clients to produce lasting results and long-term sales growth. 

Achieving Beyond Limits 

Are you looking for a competitive edge? Do you accomplish a lot but still feel unfulfilled? Or, are you not sure what to do to get to the next level? Do you ever feel empty or unmotivated even when you reach goals? Do you wish you could be motivated any time you wanted to accomplish something? 

Honest Breakthrough Conversation

Communication problems don’t spring out of nowhere and are rarely one-sided. The environment that we communicate in gets muddied through personality conflicts, office politics, internal conflict, drama, gossip, negativity, “Yes-People,” repetitive conversations, poor information flow and ineffective meetings.  

Congressional Budget Office

“We are very happy with the results of Steven’s seminar. He presented information in a way that made it easy for us to implement the strategies, techniques and tips to improve communication in our division. Applying techniques from the “Notice v. Imagine” seminar has helped us to demonstrate our respect and appreciation for each other much more. I’ve noticed that when issues surface, they are being resolved more quickly with less back-and-forth. The follow-up after the seminar was tremendously valuable in reinforcing the things we learned. Steven’s seminar gave us the tools and strategies to overcome communication barriers, making room for productive conversations that generate solutions.”

Vice President, Corporate Affairs, Lockheed Martin

“Steven’s communication coaching skills have been invaluable to us. The ways in which what one says can differ from what another hears are a constant source of amazement, as well, of course, of misunderstanding and inefficiency. Steven’s skills are as relevant to our personal lives as they are to our professional ones.”

Executive Vice President and Chief Strategic Officer, Leidos

“The Steven Gaffney Company has been extremely well-received in my organization. Steven has truly taken the time to understand our company and has tailored his knowledge and support to actually fit our specific needs and direction. We have been through several changes and re-organizations, and universally, his sessions have contributed positively to our growth. As a result of his sessions, I’ve clearly seen improved interactions between individual employees. He really has the ability to bring out insights and instill focus on whatever ongoing issues our teams are facing, as well as any new opportunities that will help the business to succeed. Steven has been our go-to speaker and trainer; we’ve continued to use him over anyone else because we like the results he produces.”

Business Unit General Manager, SAIC

"As a leader of over 2,200 employees in 50 locations worldwide, the results of The Steven Gaffney Company and their training has been some of the best work we’ve ever hired anyone to do! It has helped our team come together and work more effectively as a whole. Our employees are much more integrated than they were in the past, and are now able to overcome a lot of internal issues on their own. As a result of Steven’s work, they are more open to the inevitable change and have learned to accept it, which in turn, has allowed them to move forward and confront difficult external issues. The strategies that Steven teaches are very powerful and have been extremely effective in changing our communication style, enabling us to have our best quarter ever!"
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