Celebrate Customer Service
Scott Friedman - Building Rapport
Scott Friedman, CSP, and 2004-05 President of the National Speakers Association (NSA), is an internationally sought after professional speaker and author. As a motivational humorist, Scott inspires and entertains with fun-filled, interactive and content-rich programs. Scott’s main area of expertise is employee innovation, customer experience and using humor/celebration as a strategic tool.
In addition to being the CCO - Chief Celebration Officer at Friedman & Associates, Scott has written “Celebrate- Lessons Learned from the World’s Most Admired Organizations,” “Happily Ever Laughter - How to Engage Any Audience,” and “Using Humor For A Change.” He is also the co-author of four additional books.
For almost three decades, Scott has combined his improvisational comedy experience, the art of story telling, and relevant content to help his clients achieve their objectives.
As a CSP, Certified Speaking Professional and trusted member of the speaking community, Scott continues to have a strong presence both domestically and globally. Scott is the 2013 recipient of NSA’s distinguished Cavett Award, presented annually to the NSA member whose accomplishments over the years have reflected outstanding respect, service, honor and admiration in the Association and the speaking profession. Scott was also honored with the 2013 RISE Award from MPI, Meeting Professionals International, for global leadership. In 2013 he earned the CSPGlobal designation, for global speaking competence. (Less than 50 speakers hold this designation, worldwide.)
Scott now spends 30% of his time speaking throughout Asia. His client list includes Singapore Airlines, United Airlines, Gold Fields of South Africa, Young President’s Organization, Hyatt Asia, Marriott, Starwood, SHRM, AT&T, IBM, Cisco System and many Fortune 1000 companies. His varied experiences have brought him success in many industries including: hospitality, meetings, real estate, insurance, health care, education, government and a variety of associations.
Apart from speaking, Scott is very involved in philanthropic projects. Scott founded Together We Can Change The World (TWCCTW.org), a non-profit organization helping kids and women throughout SE Asia live a more fulfilled life.
To book Scott Friedman call Executive Speakers Bureau at 901-754-9404.
Lessons Learned from the World’s Most Admired Organizations
The Best Way to Predict the Future is to Create It
Connecting with Customers
Winning the Hearts and Business of Tomorrow’s Customers
Using Humor for a Change
Employee Innovation in Turbulent Times
Happily Ever Laughter
How to Engage Any Audience
How to Hold an Audience Without a Rope
"A funny (and great) thing would not have happened were you not at The Special Event in New Orleans! Your session, "funny thing..." was an enormous success! You are a true professional and you style is the perfect combination of humor and message!"
Nebraska Department of Education
"You did such a nice job of establishing a positive beginning for the conference. Your presentation was a nice blend of humor and ideas the stimulated thinking."
New Jersey Association of Health Care Facilities
"In short: Thanks for blowing their socks off with your special wholesome humor!"
MasterBrand Cabinets, Inc.
"My opinion of a good program is when it causes you to do something different. Two of my sales people called after your program and mentioned they used your suggestions in handling a difficult situation, by avoiding the pot hole and course correcting."
No News Found For this Speaker!