Karin Hurt - Speaker Reel
Karin Hurt demo reel
Karin Hurt Leadership Keynote Speaker
Karin Hurt, Founder of Let’s Grow Leaders, helps leaders around the world achieve breakthrough results, without losing their soul in the process. A former Verizon Wireless executive, she has over two decades of experience in sales, customer service, and HR. She was recently named on Inc’s list of 100 Great Leadership Speakers and American Management Association’s 50 Leaders to Watch. She’s the award winning author of 2 books: Winning Well: A Manager’s Guide to Getting Results-Without Losing Your Soul and Overcoming an Imperfect Boss.
A few highlights from her time at Verizon include:
- Developing a sales team (1.5B in Revenue) that led the nation in store sales to the small and medium business space and winning the President’s award for Customer Growth.
- Transforming customer service outsourcing (96M calls/year) to reach parity in quality with internal centers by building strong cultures that deliver positive customer experiences.
Karin has a BA in Communication from Wake Forest University, an MA from Towson University in Organizational Communication, and additional graduate work at the University of Maryland, where she currently teaches in the MBA and Executive Education programs.
Her Winning Wells initiative provides clean waters wells to communities in Southeast Asia.
Karin lives outside of Washington, DC. She knows the stillness of a yogi, the reflective road of a marathoner and the joy of being a mom raising emerging leaders.
Magnetic Leadership: Achieving The Impossible Through Employee Engagement
Great leaders have the audacious confidence to inspire game-changing vision and convince their teams they can do the impossible. They also have the humility necessary to stop, listen and create genuine connection so employees believe it can be done.
This high-energy, interactive keynote explores this delicate balance: including strategies for building confidence and humility within and with others-particularly during times of stress and change. I share stories from my personal journey both as an executive and entrepreneur.
Attendees will leave with practical approaches they can apply immediately to strengthen their leadership and motivate their team to achieve game-changing results.
Overcoming An Imperfect Boss
It’s not your boss’ job to develop you, motivate you, or inspire you. That’s your job. This humorous, highly interactive keynote will delve deep into the awkward, unnatural boss-subordinate relationship, and help you find you to navigate even the scariest relationship more elegantly.
I start with the simple concept: Your boss is just an imperfect human being, doing the best she can… just like you. That vantage point offers much freedom and power.
This keynote is easily customized as a workshop for managers to attend with their teams. If this scares you, call me. I know we can create a game-changing experience your teams will remember for a lifetime. Karin’s book by the same title is available and can be incorporated into the program.
Trust Matters: Why Trust Breaks Down & How To Fix It
Trust isn’t easy. Most leaders over-estimate the trust they have from their teams. A bit more trust would exponentially improve creativity, risk taking, and focus.
Explore the key elements of trusted relationships. Learn practical ways to build trust with your team, customers, and strategic partners. Explore your personal trusted brand profile and develop a strategy for improving trust in your key relationships.
This program can be customized to a variety of formats, from a 1-hour keynote to a highly interactive half-day or full-day workshop. Participants will leave with specific tools and techniques for building deeper trust with the relationships that matter most.
This is not just theory. Karin Hurt comes with 2 decades of building trust as an executive at Verizon Wireless with large teams and with external partners. She shares her stories and encourages participants to discover and share.
Communicating For Breakthrough Results
Your team is working hard and getting results. It’s heartbreaking when their 15-minutes of fame turns into a big misunderstanding leaving you with more to-dos. This workshop is designed to help already strong professionals communicate their results and position their ideas to the senior leadership team with impact.
Karin has sat on both sides of the operations review and business case pitching table for two decades in her role at Verizon Wireless. She shares the proven techniques she used to prepare well, respond with confidence, and facilitate meaningful conversation. Karin currently teaches components of this program as a vital part of the MBA and Executive Education Programs at the University of Maryland.
Building Your Personal Brand: Making The Most Of A Watching World
Social Media can feel scary. Many leaders chose to retreat, and outsource their online connections to PR or stay as dark as possible. She calls on her personal experience from nobody to building an International social media following, while serving as an executive at Verizon Wireless, and the continued journey as author, speaker and consultant.
She shares practical strategies for embracing the latest social media tools to embrace and improve you personal brand. She also speaks on this topic as part of the National Speakers Association Business Accelerator Lab.
The Secret To Great Customer Service
Karin Hurt draws on her vast experience leading both large (2000+) sales teams and (10,000+) customer service teams at Verizon Wireless to bring you practical and innovative strategies for building highly-engaged customer service in every interaction.
Karin will work with you to understand your business and fully customize this keynote or interactive workshop to inspire just the results you are looking for. Learn how to inspire wow experiences every time.
VP Professional Development, PMI Iowa
“The information and tools Karin shared were invaluable to our members!”
Senior Vice President, Star Gas
“This is the best presentation of this type I’ve ever heard.”
Director of Clinical Operations WellSpan Rehabilitation
“Winning Well provides a motivational and practical resource for growing and strengthening leaders in our rehabilitation department. Karin’s speaking, book and the tool kit have sparked great conversations and exercises to touch upon very sensitive management areas. The consensus from our leaders so far is that Winning Well inspires us to show up as stronger leaders for the benefit of our patients, our therapy team and ourselves. We are impressed with how relevant Winning Well is to our medical environment. It’s an easy win for all involved.”
President, Women in Homeland Security
“Karin provided a terrific look at leadership—from external actions to some relevant and insightful self-reflection. Her workshop made everyone think about their role and how they may be sabotaging themselves— and how they can stop it to bring out the best in their leadership style. “
Director Of Learning Experiences At National Speakers Association
"Karin's business sense as well as her sense of self combine for incredible insights into authentic leadership and leadership development. From small business owners to educators, she has a special message to deliver. I highly recommend her for your next event or training."
Global VP of Client Solutions
"I have worked with Karin over the last 2 years and have been very impressed with her passion around developing stronger leaders. Her integrity is a characteristic that has resonated with me. I have no doubt that Karin can help improve leadership teams that are in all stages of development."
Author of Leadership Freak
"Listen to Karin Hurt. She developed her own career - and the careers of others - by practicing the principles in this gem of a book. Must reading for every front-line supervisor and mid-level manager, who wants to move up the ladder. A quick read that lasts a lifetime."
VP of Sales & Client Management, Sykes enterprises
"Karin provided an excellent kick-off to our 2014 Major Markets Conference! Her key note speech hit on all the right topics on strategic partnerships and it very much resonated with the audience. Her passion for leadership and partnership was evident to myself and my colleagues."