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Don honed his insights into effective leadership with over 20 years of executive experience––in four time zones, from California to New York City (in Fortune-500s, high-tech start-ups and not-for-profits).
Don received his formal training in executive coaching at Georgetown University, completing its renowned graduate certificate program for Leadership Coaching. Don holds a Masters Degree in Human and Organizational Systems. He is completing his Ph.D. in Human Development at Fielding Graduate University, where he is extending the theories of Abraham H. Maslow and George A. Kelly. Don also has studied Developmental Coaching at the InterDevelopMental Institute. He was credentialed by the International Coach Federation (ICF) in 2008, and served as an officer of its Greater Richmond, Virginia Chapter.
Don is the author of six well-regarded management books distributed around the world with translations into Chinese, Hebrew, Portuguese, and German. He’s been an award-winning leadership columnist for CNET Networks, and has published more than 200 articles in leading publications on leadership and change management. He is a subject matter expert for the American Management Association on managerial coaching, managerial trust and formal mentoring. Don developed several management courses for the AMA and served on its faculty.
Don was selected as one of the top 150 world-renowned business thought leaders (joining Charles Handy, Warren Bennis, Daniel Goleman, and Jim Collins) by the publishers of the globally popular and widely praised book, BUSINESS: The Ultimate Resource. Don’s chapter was on Best Practices in Leadership Development. His thinking on evidence-based management was recently published (2011, with colleague Dr. Ruth Zaplin) in an international scholarly work for public sector executives.
A frequent presenter at management conferences, Don has been quoted on management issues by the major news media including USA Today, CNN, CNBC, Fox News Channel, Across the Board magazine, Chicago Tribune, Miami Herald, Los Angeles Times, ABC Radio, Associated Press, UPI, Reuters magazine, National Productivity Review, Entrepreneur, Business Marketing, Incentive magazine, and countless professional and trade journals worldwide.
Don founded the Lead Well® Institute in 1995 to help executive teams and individuals to improve their performance. He has been privileged to provide leadership development, management training, and executive coaching to some of the world's top organizations.
Lead Others to Greatness
Managers leave this intense, interactive workshop armed with the understanding and tools to get their staff to outthink and outwork competitors while working smarter, harder and happier--even when the pressure is on.
Managers receive a tremendous wealth of breakthrough thinking and tactics to help them meet the outrageous demands placed on them with extraordinary performance. A manager's staff performs to the level of their manager. To have a better performing group of employees, give them better--more leaderful--bosses.
Here's How to Get the Work Done!
Participants leave with numerous tactics for enabling themselves and their staff members to produce more High-Value/High-Impact work amid wild Change.
They'll learn how to get the best from employees, even when conditions are turbulent and resources are tight.
Attendees receive helpful tools to assure that they crank-out more work-that-matters while eliminating make-work!
Hiring and Keeping the Keepers
Participants in this interactive workshop develop skills to make better hiring decisions to create a high-performance organization. Through discussions and role-playing, attendees learn to assess applicants for far more than employment history (greatness never comes from mere technical skills).
Mastering Radical Change:
How to Stay Sane While Going Crazy
Participants leave with fresh insights into today's turbulent employment environment. In an interactive setting, attendees explore their personal career issues in depth, and receive a copy of the essay, The Ten Tenets of the New Social Contract Between Organizations and Employees.
Creating a Culture that Creates Loyal Customers
Participants learn how to make Customer Satisfaction & Loyalty the competitive differentiator to help your organization stand apart from all competitors.
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