Dean Lindsay

  • Author & Authority on Leadership & Customer Experience
  • Business Talk Show Host on C-Suite Network TV
  • Chief Marketing Officer at Synclab Media

Dean Lindsay is hailed as a ‘Outstanding Thought Leader on Building Priceless Business Relationships’ by Sales and Marketing Executives International as well as an ‘Outstanding Speaker’ by the International Association of Speakers Bureaus and is the Host of C-Suite Network TV’s The DEAN’s List.  Dean joined Synclab Media, the video-centric digital marketing company, as Chief Marketing Officer in 2016. Dean is a humorous and thought-provoking business speaker & consultant and a noted authority & author on helping organizations create work cultures focused on:

 

  • Enhancing Customer Experiences
  • Building Priceless Business Relationships
  • Thinking Progress Leadership™ NOT Change Management 

 

His books, How to Achieve Big PHAT Goals, THE PROGRESS CHALLENGE: Working & Winning in a World of Change, and CRACKING THE NETWORKING CODE: 4 Steps to Priceless Business Relationships have sold over 100,000 copies worldwide and have been translated into Chinese, Hindi, Polish, Korean, Spanish and Greek. His latest book, THINK PROGRESS LEADERSHIP NOT CHANGE MANAGEMENT is being published in the fall of 2018. 

Dean’s thoughts on authentic business development by building and strengthening PROGRESS-based Work and Team Cultures have been endorsed by a who’s who of international business thought leaders including Ken Blanchard (author of THE ONE MINUTE MANAGER, Bryan Tracy, author of THE PSYCHOLOGY OF SELLING  and the legendary Father of GUERRILLA MARKETING, Jay Conrad Levinson. Mr. Levinson thought so much of Dean’s thoughts on building priceless business relationships, that he wrote the foreword to CRACKING THE NETWORKING CODE

Dean has been a featured contributor to CEOWorld Magazine, The Smart Manager (India), Sales and Service Excellence, Training Magazine Europe, Executive Travel, LabX Media, Networking Times and the American Management Association’s Moving Ahead magazine as well as numerous podcasts and the audio magazine Selling Power Live. His business views have also been featured on the Voice of America radio as well as the Dallas Morning News and Monster.com

Dean is also a cum laude graduate of the University of North Texas and has served as Guest Lecturer to UCLA and University of Dallas MBA programs as well as the International Call Management Institute.  He has had the privilege of sharing his sales and marketing insights from the big stage in several countries including Spain, Turkey, Poland, Ecuador, Mexico, Switzerland,  Venezuela, Sweden and the islands of Aruba and Jamaica. 

Dean’ clients include: American Airlines, Texas A&M, New York Life, Precision Tune Auto Care, Pacific Life & Annuity, Haberfeld Associates, Marriott, Heinz, Hilton, American Express, Western Union, Verizon, Amway, Nestle, Aramark Canada, Gold’s Gym, Bell Partners, EKOS (Ecuador), ConocoPhillips, Hagger Clothing, the United States Peace Corp.  and the United States Patent and Trademark Office. 

Some other Big PHAT stuff... Dean is an award-winning songwriter, a marathon runner, a founding member of the Texas Shakespeare Festival, and an alumni of Up With People, the legendary  international organization that bridges cultural barriers and creates global understanding through service and a rocking musical show (Dean’s cast was the first to perform in the Soviet Union). Dean is also a proud member of the Undefeated 1984 4-A Texas State Championship Football Team, the Fighting Denison Yellow Jackets. 

A couple bits of trivia:  Way back In the mid 90’s, Dean:

  • Served as On-Set Acting Coach to Grammy Award Winner LeAnn Rimes on both a Hallmark Movie of the Week and on the soap opera Days of Our Lives
  • Was cast as one of the ‘Bad Guys’ in the Warner Brothers’ blockbuster TWISTER (Dean urges you to not look too hard for him in the film, however, sharing that ‘the flying cow ended up with a big part than I did.”).

See Below for Full Bio

  • Speaking Topics:

    Branding, Business Communications, Business Trends, Change, Communication Skills, Communications, Customer Relations Mgmt, Marketing, Motivation, Sales

  • Travels From:

    Texas

  • Price:

    $7,500 - $10,000

    Notes on Fees

  • Videos
  • Full Bio
  • Speech Topics
  • Books
  • Testimonials
  • News

Business Communication

Customer Experience

Change Management

Dean Lindsay is hailed as a ‘Outstanding Thought Leader on Building Priceless Business Relationships’ by Sales and Marketing Executives International as well as an ‘Outstanding Speaker’ by the International Association of Speakers Bureaus and is the Host of C-Suite Network TV’s The DEAN’s List.  Dean joined Synclab Media, the video-centric digital marketing company, as Chief Marketing Officer in 2016. Dean is a humorous and thought-provoking business speaker & consultant and a noted authority & author on helping organizations create work cultures focused on:

 

  • Enhancing Customer Experiences
  • Building Priceless Business Relationships
  • Thinking Progress Leadership™ NOT Change Management 

 

His books, How to Achieve Big PHAT Goals, THE PROGRESS CHALLENGE: Working & Winning in a World of Change, and CRACKING THE NETWORKING CODE: 4 Steps to Priceless Business Relationships have sold over 100,000 copies worldwide and have been translated into Chinese, Hindi, Polish, Korean, Spanish and Greek. His latest book, THINK PROGRESS LEADERSHIP NOT CHANGE MANAGEMENT is being published in the fall of 2018. 

Dean’s thoughts on authentic business development by building and strengthening PROGRESS-based Work and Team Cultures have been endorsed by a who’s who of international business thought leaders including Ken Blanchard (author of THE ONE MINUTE MANAGER, Bryan Tracy, author of THE PSYCHOLOGY OF SELLING  and the legendary Father of GUERRILLA MARKETING, Jay Conrad Levinson. Mr. Levinson thought so much of Dean’s thoughts on building priceless business relationships, that he wrote the foreword to CRACKING THE NETWORKING CODE

Dean has been a featured contributor to CEOWorld Magazine, The Smart Manager (India), Sales and Service Excellence, Training Magazine Europe, Executive Travel, LabX Media, Networking Times and the American Management Association’s Moving Ahead magazine as well as numerous podcasts and the audio magazine Selling Power Live. His business views have also been featured on the Voice of America radio as well as the Dallas Morning News and Monster.com

Dean is also a cum laude graduate of the University of North Texas and has served as Guest Lecturer to UCLA and University of Dallas MBA programs as well as the International Call Management Institute.  He has had the privilege of sharing his sales and marketing insights from the big stage in several countries including Spain, Turkey, Poland, Ecuador, Mexico, Switzerland,  Venezuela, Sweden and the islands of Aruba and Jamaica. 

Dean’ clients include: American Airlines, Texas A&M, New York Life, Precision Tune Auto Care, Pacific Life & Annuity, Haberfeld Associates, Marriott, Heinz, Hilton, American Express, Western Union, Verizon, Amway, Nestle, Aramark Canada, Gold’s Gym, Bell Partners, EKOS (Ecuador), ConocoPhillips, Hagger Clothing, the United States Peace Corp.  and the United States Patent and Trademark Office. 

Some other Big PHAT stuff... Dean is an award-winning songwriter, a marathon runner, a founding member of the Texas Shakespeare Festival, and an alumni of Up With People, the legendary  international organization that bridges cultural barriers and creates global understanding through service and a rocking musical show (Dean’s cast was the first to perform in the Soviet Union). Dean is also a proud member of the Undefeated 1984 4-A Texas State Championship Football Team, the Fighting Denison Yellow Jackets. 

A couple bits of trivia:  Way back In the mid 90’s, Dean:

  • Served as On-Set Acting Coach to Grammy Award Winner LeAnn Rimes on both a Hallmark Movie of the Week and on the soap opera Days of Our Lives
  • Was cast as one of the ‘Bad Guys’ in the Warner Brothers’ blockbuster TWISTER (Dean urges you to not look too hard for him in the film, however, sharing that ‘the flying cow ended up with a big part than I did.”).

Think PROGRESS LEADERSHIP™ NOT Change Management

To Change Is Human; to Progress, Divine. 

The business term change management has been around for a good long while.  The term relates to “initiating significant change” within an organization’s processes.  This change can include anything from altering work culture to embracing diversity to modifying an individual’s work tasks to increasing company morale and loyalty.  The problem with the term “change management” is that no one really desires to change or plans to change.  We desire and plan to progress.   

It takes more than the title of supervisor, manager, or “change agent” to lead people in the direction of progress. Employees and team members (especially millennials)  do not want managers to manage their change.  They want leaders to lead their progress.  Let’s call “initiating significant change” what it truly is (or should be): Progress Leadership™.   

In a time of continual transformation, committed leaders should focus on inspiring the progress, not apologizing for the change.  Committed leaders don’t just TELL people what to do.  Committed leaders include others in the progress as well as the process.   

It is reasons that shape, nourish, and sustain the thoughts that create the actions necessary to reach desired results. Moving our focus from change management to PROGRESS Leadership™ creates a shift in power from wielding power over employees to creating power among employees.  Committed leaders thus create a work culture in which empowered employees are committed to finding what is truly the next step forward.  

In Dean's presentation, he will share his thoughts on progress and change and discuss the Six Ps Progress that empower caring leaders to Think, Work and LIVE Progress Leadership NOT Change Management. All progress is change but not all change is PROGRESS. It is natural to resist change but we embrace PROGRESS. We do not want managers to manage our change. We want leaders to lead our progress. In a time of continual transformation, committed leaders should focus on inspiring the progress, not apologizing for the change.

  • Progress Agents don’t just TELL people what to do.
  • Progress Agents include others in the progress as well as the process.
  • Progress Agents shape, nourish, and sustain the thoughts that create the actions necessary to reach desired results.
  • Progress Agents work to positively influence thoughts and feelings as well as oversee actions.

One Happy Customer! Keys to Making and Keeping Happy Customers… One at a Time!!

In tough economic times, Customer service IS the difference between success and failure. This program features Cherishing Customers/CARE Model and ForWORDs and BackWORDs: Words and Phrases that MOVE Business Communication!

This program encourages participants to internalize three powerful insights about customers and introduces them to unique and powerful models for inspiring true customer loyalty. Participants receive professional customer service training that helps committed service professionals:       

 

  • Create Customer Advocates by genuinely relating to concerns and wildly exceeding expectations
  • Enhance awareness of the importance of responding to customers quickly and effectively
  • Implement strategies to inspire amazing customer loyalty that lead to positive long-term customer relationships
  • Develop an understanding of personal responsibility in responding to customer needs
  • Examine the behavior and DESIRES of dissatisfied customers
  • Help customers know you are on THEIR side
  • Implement better strategies to address customer concerns based on style needs
  • Understand the need for “putting on the customer’s shoes”
  • View customer feedback (complaints) as the most inexpensive, and useful forms of customer market data  

 

How to Achieve Big PHAT TEAM Goals!! Crafting and Committing to Big PHAT Progress-Based GOALS!!!

Big PHAT Goals is designed for organizations that view their payroll as an investment rather than an expense and are committed to retaining and developing committed self motivated team players.  The Big PHAT Goals Program is designed to Align Personal Goals with Organizational Objectives and includes A Progress Agent’s Six Rules for Goal-Crafting found in Dean’s book, How to Achieve Big PHAT Goals! 

We must dedicate ourselves to crafting personal and organizational goals that are so attractive, so alluring, so PHAT that we are compelled to continually make choices that move us toward their accomplishment. As a noun, CRAFT can mean an object or machine designed for a journey, like a ship or an airplane.

As a verb, CRAFT can mean to make or manufacture with skill and careful attention to detail. A goal is the aim, the objective, the purpose, the point. Stop setting goals and start CRAFTING goals.BIG PHAT GOALS Empowers Professionals to:

 

  • Strengthen Commitment to their Organization & Organizational Goals
  • Partner with Organization to Achieve Personal Goals
  • Create Powerful Self-Motivation toward Personal & Organizational Goals
  • Discover Power of Affirmations & Visualization
  • Increase Team Morale & Work Towards Balanced Life
  • Better Service Customers
  • Attract New Business and Generate Quality Referrals
  • Establish and Cement Internal and External Customer Loyalty  

 

The hardest aspect of goal achievement is not in crafting a goal or even in knowing how to achieve it. The real challenge is staying connected to the passion and understanding of WHY.   “Progress does not demand perfection, only persistence.” – Dean Lindsay

Cracking the Networking CODE – 4 Steps to Priceless Business Relationships

You can’t achieve your best without learning the all-important art of connecting. Dean Lindsay’s rip-roaring CODE Cracking programs, based on his best selling business book Cracking the Networking CODE: 4 Steps to Priceless Relationships, are filled with fresh insights to build meaningful, profitable, win-win relationships for business and life. 

"Perhaps the most powerful way to leverage and multiply your talent and ability is by expanding your personal and business network. This book shows you how." - Brian Tracy Author, Getting Rich Your Own Way 

The CODE business networking sales training program can be customized to include:

 

  • The Top Ten Benefits of Networking
  • Questions for Defining a Powerful Networking Plan
  • The Way Around the “Do Not Call” List
  • Examples of Proven Places to Network
  • Tips for Running a Successful Trade Show Booth
  • Strategies for Opening Face-to-Face Relationships
  • Often Overlooked Networking Strategies
  • Quick Tips for Delivering Solid First Impressions
  • Ideas for Creating a Series of Positive Impressions
  • Insight on Business Cards and Note-taking 

 

Be a BAM!! – Keys to Becoming a BUSINESS ATTRACTION MAGNET!!! 

All BAM sales training programs are customized to fit the specific challenges of your sales organization. 

In these tough economic times, the business of sales is the business of ATTRACTION.  We are attracted to products, services, ideas, and people that we TRUST can help us PROGRESS. The days of the “Surefire Closing Statement” and the “Glad-handing Slick Salesman” are long gone.  Today it is imperative for Sales Professionals to truly get to know their prospects and help prospects get to know them. Selling is therefore a state of mind more than a series of steps.?       

  • Master the Art of Positive Persuasion and win people over to your side without manipulation or intimidation (even over the phone)
  • Prevent objections, reduce price pressure and get the prospect to rule out the competition by learning the key ingredient that drives every sale
  • Gain Powerful insight into how people make decisions and how to manage their decision process
  • Replace awkwardness with confidence, frustration with self-control
  • Develop a sales team skilled at selling to all styles of client behavior
  • Position yourself and services with the client’s needs in mind
  • Learn multiple methods of making contact with key decision makers and tips to prevent initial contact objections
  • Attain the ultimate in credibility with your customers and understand how your product knowledge can hurt you
  • Position power-benefit statements into highly negotiable statements of interest.
  • Learn the power of ONLY. What sets you, your company, your product and services apart?
  • Network all contacts into powerful business relationships, increased revenue and quality referrals

Conference Director 2008 – 2017, Chain Restaurant Total Rewards Association

“Dean, the keynote you presented for CRTRA’s 2017 Annual Conference in San Diego on How to Have a Big PHAT Year was a Big PHAT Hit!! Congratulations and thank you!! You are a dynamic, highly engaging and humorous speaker and your content is rich with valuable insights that would help any team achieve their goals. Well done!! We loved having you and would definitely invite you back!!!”

Vice President of Training, Bell Partners Inc.

“We had Dean present the opening keynote at our leadership conference in Greensboro, North Carolina to our 500+ attendees and he did an outstanding job even when I sprung on him at the last minute that we had to change his presentation time from 60 minutes to 45 minutes. Dean was fantastic to work with, we had a call prior to discuss our business focus so he could incorporate some of our initiatives into his session which he did. He also watched our company President and CEO speak just before him and was able to “on the fly” incorporate some of their comments into his speech. A great partner.”

President, Gold’s Gym International

“Dean brings a great sense of how to connect quickly with people through impactful and fun stories. If your goal is to give your franchisees tools to drive sales and support it with service initiatives through a fun and energized session, I highly recommend Dean.”

Vice President of Customer Operations, MetroPCS

"We recently had the opportunity to have Dean come speak at a Global Service Meeting. We appreciated the fact that Dean took the time to talk us about the event and customize his presentation to focus his vast experience on our goals. The feedback from the attendees was OUTSTANDING! Dean was humorous, energetic, and very relatable – everyone walked out re-energized too!! We would highly recommend Dean for any event and plan to have him back soon.”

Marketing Director at Handheld GroupAB

“We had Dean speak at our international Business Partner Conference in Stockholm, Sweden. Dean delivered a very energetic, dynamic and humorous motivational speech for our international Group of reselling partners, focusing on change and progress. I can highly recommend him.”

CEO, Precision Tune Auto Care

“Hi Dean, I really enjoyed your presentation at our recent Company Store Managers Meeting in Baltimore. I heard many positive comments from the managers as well. You brought great energy to the meeting, a very positive, up-beat attitude and pragmatic information for the attendees. I appreciate the fact that you spent time getting to know about our company before the meeting. That made your presentation that much more believable to our Managers. Use me as a reference whenever you want as I am a big Dean Lindsay fan!”

Sales and Marketing Executives International

“Dean Lindsay is an outstanding thought leader on the subject of developing priceless business relationships.”

See Yourself as Others See You
Tuesday, July 8, 2014

As an executive coach, it's my job to tell my clients the truth and, no matter how blunt my comments, I've always been thanked for it. So who's telling you the truth about how you're perceived by others?

Read More »

PROGRESS TAKES PERSISTENCE: How to not Give Up!
Friday, January 17, 2014

Many highly revered books on the subject of selling contend that it takes five to 10 follow-up actions with a prospect to make the first sale. Obviously, persistence is a key ingredient for sales success.

Read More »

X

FIND A SPEAKER

TESTIMONIALS

Testimonials
  • Our bank has held an annual business and economic conference for the past 9 years.  We have worked with Executive Speakers every year and I have ...
    First Midwest Bank
  • “Thank you guys it was a pleasure working with you.... You made the whole process easy. Thanks again”
    CableNation
  • "OMG Richard! As always you make me look like a rock star. Every single speaker we selected hit it out of the park. Thank you again. Can't even say wh...
    Arizona Hospital and Healthcare Assn.
  • Thanks to you, Jo and the rest of your team.  You are the BEST.  Knowing you are behind a speaker allows us the luxury of concentrating on o...
    Ohio Hospital Association
  • The Nebraska Hospital Association along with numerous other state hospital associations have enjoyed a long-standing relationship with Executive Speak...
    The Nebraska Hospital Association
  • "Thanks to you and Jo for all your efforts.  Connie Podesta and Roger Dow were great!"   
    National Apartment Association
  • "Richard, Your ability to put me in front of just the right group again and again, is nothing short of amazing. You work your tail off, you sweat the ...
    Alan Hobson
  • We truly appreciate the excellent support and attention to detail we have received from Executive Speakers Bureau.  They have provided us with so...
    IBM
  • We could not have done it without you.  Thank you for the outstanding suggestions.  The speakers were by far the best we have ever had.
    FedEx
  • "My mind was very much at ease knowing that Jack Uldrich was so well prepped.  I will definitely use your agency again."  
    EAIE
  • "As I mentioned before, your engagement model was incredibly easy to work with, and I know we came to you on short notice!  I would highly recomm...
    Capitol One
  • "You made my job so much easier! You are the only bureau I will use."     
    Sigma Systems
  • "My entire team has enjoyed the experience of working with you and ESB more than words can express. Everything was handled in a professional and timel...
    Cregger Company
  • "I appreciate your recommendations.  In addition, you are always a pleasure to work with and understand the pains of an over worked meeting plann...
    Milliman
  • "Your tenacity and persistence in staying in touch with us is a model example of good salesmanship and partnering.  I will be using you as an exa...
    Schneider Electric
  • As always, you deliver excellent service. Thanks!
    Camden National Bank
  • "Everyone loved Bob and he was so nice on site. Thank you for all you did. The process was so easy and we will definitely work with you again next yea...
    NBC
  • "We loved our speakers. Thanks to you and your team for your outstanding service and thank you for your patience!"

    National Association of the Blind
  • "The group that I work with to obtain all of my keynote speakers is Executive Speakers Bureau and I can tell you that I don’t like working with ...
    Indiana Youth Institute
  • "Let me just say again, what a pleasure it is to work with you and ESB. You really make it harder for others to reach the bar."
    ASTD
  • I’ve used the services of a number of speakers bureaus in the past. However, my current experience working with the Executive Speakers Bureau ha...
    Intel
  • "I LOVE this list that you sent me! I emailed several different places on Tuesday an...
    CoreLogic
  • I want to thank you for all of your assistance you and Jenny were wonderful. If it had not been for you sending me suggestions I would not have found ...
    West Virginia Tourism
  • "Let me tell you that the ESB team and Christine's responsiveness, follow up, proactivity, industry knowledge, and overall customer service was phenom...
    Clear Link
  • "This year’s speaker line-up at our Summer Meeting was the best yet. We knocked it out of the park. Thanks for all your help securing such excel...
    North Carolina Hospital Association
  • "I want to thank you for helping with our Principals Day event. Marshall Goldsmith was excellent. Not only is Marshall the consummate professional, be...
    Burns & McDonnell
  • You ladies really are the BEST!  After this event I am going to be on the hunt for keynote speakers in May.  I really want to work with you ...
    ICMI
  • "Thank you so much for all your help in putting this together on such short notice. I will definitely use your services again in the future."
    Applied Materials
  • "WOW, is all I have to say and thank you!  Our event was a huge success and you never steer me wrong, both David Cottrell and Ryan Estis were exc...
    ICMI
  • "It was a great pleasure to work with you in making this event a success. Your professionalism, attention to detail and response to all my questions a...
    Fellowship of Christian Athletes
  • Thank you to both of you for everything surrounding Mr. Will as our special guest. I suspect, soon, I will be in touch regarding our next event. 
    Oxford Financial
  • "I wanted to share with you feedback of my experience in working with Executive Speakers Bureau.. Very responsive and detail oriented.  When I wa...
    Amdocs
  • The event was EASY Cake! and it went over very very well.  Thank you so much for the help and organization, it made my life very easy. 
    Boys & Girls Club
  • "I will be sure that all involved know what a wonderful resource you have been. The universe smiled on me when I discovered Executive Speakers and you...
    Ocala Eye
  • "I shared with Kaplan [Mobray] that I had never had this type of experience with ANY vendor I have worked with in the past. Your responsiveness to urg...
    Gates Corp.
  • Thanks to Richard and Jo for all the coordination. Another homerun from Executive Speakers Bureau!  
    Wisconsin Hospital Association
  • "We not only went 3 for 3 but I'd say they were all home runs! Thanks for your help on the speakers. It was a key and very positive component of our c...
    Chem-Dry
  • Everything went really well and we really enjoyed having Jack Uldrich as our speaker!  He was entertaining and funny and provided great examples....
    Novo Nordisk
  • Bridgeworks was awesome!!! Great feedback from all!! Thanks for all of your collaboration and positive we'll use you in the future.  
    Johnson & Johnson
Need Suggestions? Have Questions?

Need Suggestions? Have Questions?

Call us to discuss how we can help find the right speaker for your organization.

Get Ideas in 2 Hours or Less

Please fill in information below

Executive Speakers Bureau consistently receives praises about our speed and efficiency. From the beginning of your event planning, our extensive online speaker database and resourceful staff allow us to quickly equip you with the best speaker for your event.

Need a last minute speaker? No worries. Our speed and efficiency help us give you ideas for speakers in two hours or less.


Privacy by SafeSubscribeSM