Cindy Solomon-Leadership Speaker
Internationally Recognized Speaker, Consultant, Facilitator Author
Cindy Solomon is one of the most sought after leadership and customer loyalty speakers in the country. Over the past two decades, she has helped literally thousands of individuals and hundreds of organizations like yours build bottom-line results by creating profitable, long-term relationships with customers, leaders, and employees alike.
Cindy's innovative keynote speaking programs were born out of personal insights from her time as a senior leader in corporate America and the vast experience she has gathered as a renowned strategic consultant. The combination is a powerful mix of engaging examples and motivational advice that enable you to create more courageous leaders and extraordinary levels of service. Whether you operate in the corporate sector, public sector or professional association arena, your attendees are sure to gain energy and momentum from Cindy's humorous and compelling insights into the current business landscape and what we can expect in the future.
Cindy's talents as a speaker, meeting facilitator, and panel discussion leader produce highly productive, bottom-line oriented meetings that enable your organization to develop the leaders and create the culture necessary to survive – and thrive – in today's volatile business environment. Respected enterprises with whom Cindy has spoken for as a keynote presenter or meeting facilitator include: Cisco, Eli Lilly Company, Oracle, Genentech, Microsoft, Keybank, WBENC, Bridgepoint Education, The Ritz Carlton and
The Mayo Clinic.
Currently, Cindy is President of Solomon Associates, Inc., an organization dedicated to creating high performance leaders, developing highly effective employees, and building truly
customer-focused organizational cultures. She is known for her witty, motivational, and fully customized delivery, which allows your attendees to build their knowledge base, while building their enthusiasm for productive change, life-long learning, and exceptional customer service experiences.
Cindy's insights regarding leadership, customer service and loyalty can be seen in publications around the country and most recently in her new books, The Rules of Woo®: An Entrepreneurs Guide to Capturing the Hearts and Minds of Today's Customers and the newly published Creating a Culture of Courage: The Courage Challenge Workbook.
CREATING A CULTURE OF COURAGE
Hold onto your seat for this exhilarating, white-knuckled ride through the ups and downs of doing business in today’s crazy, mixed up world. With Cindy Solomon acting as your guide, you’ll dig deep into the irrational but real fears that keep you from making bold, professional moves.
You’ll dissect the meaning of courage in our society and our businesses. You’ll explore the four very different types of courage that exist within each one of us and learn how to turn them into finely honed tools. Tools that enable you to achieve more than you ever imagined possible for your business or organization, your work team, your customers, your career and even your personal life.
THE CUSTOMER OF THE FUTURE
Don’t look now but the customer of the future … is here. Thanks to technology, heightened competition and economic pressures, your customers are more knowledgeable, sophisticated, and demanding than ever before.
In this remarkable program Cindy helps you turn the lens around and see your organization through your customers’ eyes. With crystal clarity and a little tough love, she gives you the perspective you need to build an organization that can attract profitable customers and turn them into diehard advocates.
MASTERING THE RULES OF WOO
Developed specifically for organizations that support entrepreneurs, small business owners, and franchises, this high-energy program cuts through the clutter to the essence of what today’s customers really want and need.
Interwoven with tales of Cindy’s own adventures in the world of customer service, you’ll be privy to poignant and often hilarious examples of what to do (and not do) in the race to woo profitable customers and win their loyalty for the long run.
PERFORMANCE ACROSS THE GENERATIONS
Never before in the history of business have we had so many generations working together. We have seasoned experts from the World War II generation. Success-driven Boomers. Rebellious, tech-savvy Gen-Xers. And socially active Gen-Y. Each bring their own talents and perspectives to the table. But getting everyone to work in concert can be an incredible challenge.
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