Charlotte Strickland

Lifelong Educator and Encourager

A native of Little Rock, Arkansas Charlotte Strickland earned a Business degree from the University of Central Arkansas and a Masters degree in Higher Education from the University of South Carolina. For thirty years Charlotte has worked in Higher Education coordinating Orientation, Ethics and Leadership academic courses, Greek training and Leadership training seminars. In 1989 Charlotte was invited to join the company, Designs for Development, specializing in training student leaders. She traveled across the country working with students and university employees. In 2002 Charlotte founded her own company, Strickly Speaking. In addition to college campuses, her audiences include churches, civic groups, state/federal agencies, and corporations. Charlotte currently serves as UCA’s Professional Development and Training Coordinator. She provides campus-wide training on subjects such as Diversity, Customer Service, Workplace Harassment and Supervisory Skills. In addition to the ongoing training seminars, she annually teaches a Diversity course for the College of Liberal Arts. Most recently Charlotte was asked to join “Speakers of Significance” – a company based out of San Antonio Texas - which offers the speaking services of twelve dynamic speakers to companies, colleges, and communities across the United States. 

Charlotte enjoys speaking immensely and approaches each audience with energy, enthusiasm, and sincerity. Her goal is for each person to leave the presentation with personal value, a renewed spirit and hope for whatever facet of life he/she is dealing with.

Charlotte and her husband, Mark, reside in Conway, Arkansas. They have three children – Reed, Connor, and Alyssa. Charlotte enjoys walking with her lab, hiking, shopping flea markets, and spending time with her family. She is active in her church and several campus organizations. 

To book Customer Service and Leadership speaker Charlotte Strickland call Executive Speakers Bureau at 800-754-9404.

See Below for Full Bio

  • Speaking Topics:

    Business Communications, Communication Skills, Customer Service, Diversity, Employee Engagement, Human Resources, Leadership, Management, Motivation, Peak Performance, Teambuilding

  • Travels From:

    Arkansas

  • Price:

    $5,000 - $7,500

    Notes on Fees

  • Videos
  • Full Bio
  • Speech Topics
  • Books
  • Testimonials
  • News
No Videos Found For this Speaker!

A native of Little Rock, Arkansas Charlotte Strickland earned a Business degree from the University of Central Arkansas and a Masters degree in Higher Education from the University of South Carolina. For thirty years Charlotte has worked in Higher Education coordinating Orientation, Ethics and Leadership academic courses, Greek training and Leadership training seminars. In 1989 Charlotte was invited to join the company, Designs for Development, specializing in training student leaders. She traveled across the country working with students and university employees. In 2002 Charlotte founded her own company, Strickly Speaking. In addition to college campuses, her audiences include churches, civic groups, state/federal agencies, and corporations. Charlotte currently serves as UCA’s Professional Development and Training Coordinator. She provides campus-wide training on subjects such as Diversity, Customer Service, Workplace Harassment and Supervisory Skills. In addition to the ongoing training seminars, she annually teaches a Diversity course for the College of Liberal Arts. Most recently Charlotte was asked to join “Speakers of Significance” – a company based out of San Antonio Texas - which offers the speaking services of twelve dynamic speakers to companies, colleges, and communities across the United States. 

Charlotte enjoys speaking immensely and approaches each audience with energy, enthusiasm, and sincerity. Her goal is for each person to leave the presentation with personal value, a renewed spirit and hope for whatever facet of life he/she is dealing with.

Charlotte and her husband, Mark, reside in Conway, Arkansas. They have three children – Reed, Connor, and Alyssa. Charlotte enjoys walking with her lab, hiking, shopping flea markets, and spending time with her family. She is active in her church and several campus organizations. 

To book Customer Service and Leadership speaker Charlotte Strickland call Executive Speakers Bureau at 800-754-9404.

The Power of Influence….C.A.R.E.

This session emphasizes that Customer Service is a philosophy, not a department. The philosophy begins when the employee accepts responsibility for the position he/she is in and uses that position to influence others in a positive way. The session presents components of Customer Service (Communication, Attitude, Respect, Enthusiasm) and reinforces the ability to influence in each one of these areas.

True Value

Value and Respect are due all people, regardless of differences in age, gender, faith, economic level, education, etc. This session presents diversity training in a highly interactive, non-threatening, self-exploratory manner! The session includes numerous exercises and discussions on the benefits of diversity in the workplace and the goal of F.A.I.R. (Fairness, Awareness, etc.) as we interact with others.

The “I” in Impact

How can an individual impact others in the workplace? There are numerous ways and each one can tremendously impact the work environment. We will discuss the value of “one’, steps to maximizing your impact, and vision of the end product.

Motivation

Every organization survives by its membership. It is critical that leaders work to not only retain their members but retain the motivation and energy of these members. This session presents the Motivation Formula (knowledge, incentives, timelines, perseverance, etc.), reasons why people join and leave a group, and concludes with numerous reward ideas.

Achievement…Enjoy the Climb

What does it take to achieve a goal, whether it is personal or professional? The speaker will discuss the ten most common reasons why people fail, the three V’s of achievement and the steps that leaders can take to achieve. This presentation includes humor, personal experiences, and suggestions for practical application.

Teamwork…Pulling Everyone Together

This seminar discusses the four strengths of a team and ways to get the most from a team. Teambuilding exercises are used throughout the seminar.

Goal setting…..Why Bother?

This session relays the four reasons goals are essential for personal and professional growth. Criteria for goal setting and steps to accomplish goal setting are discussed. After the lecture, participants are placed in small groups for personal/professional goal development and discussion.

Communication

There are three forms of everyday communication – listening, speaking and non-verbal. This seminar discusses the importance of each and provides exercises to improve in each.

Eight Keys to Success

The seminar highlights the eight essentials of being successful. The essentials include vision, attitude, self-responsibility, etc. The audience hears stories and pertinent examples. They are then given a written instrument which helps them determine their particular strengths and weaknesses.

Conflict Resolution

Are you like most and avoid conflict like the plague? Find out first-hand how you can deal with conflict. This session identifies sources of conflict, reactions to conflict, and steps to open communication, Cases are used to role play conflict situations. A key portion of the seminar addresses how to confront individuals in a positive, professional manner.

Leaderstyles

Understanding yourself and others is critical if you want to be effective. Participants will complete an instrument which will assist in the identification of his/her personality style. The speaker will then discuss the various styles and address how we can understand and appreciate each.

Workplace Harassment

This seminar defines Workplace Harassment, provides examples of what constitutes workplace harassment and identifies the proper steps an employee takes if he/she feels they are a target of harassment. Cases are discussed, a harassment quiz is provided with plenty of time for Q & A.

Supervisory Skills

Whether you supervise one or thirty, there are certain skills that will assist you in the job! This seminar addresses the five essential traits and skills of a strong supervisor. A self-assessment and employee reward assessment is included in the seminar.

Generation Leadership

Does your office consist of different age groups? Are there struggles with communicating and motivating those individuals? This seminar defines the four age populations that are currently in the work force (Traditional, Baby Boomers, Generation X and Millennials) and creates opportunities to discuss their differences. Suggestions are provided on how to work with the different populations and communicate effectively. Lots of interaction in this seminar!

Self-Management

Everyone has the same amount of time in a day, some people just use that time more efficiently than others. How can you maximize your day? How can you relieve stress by organizing your day and responsibilities? This seminar will provide helpful steps in all of the above.

Employee Accountability...

There are two types of employees - "Can't do the job" (haven't been trained or equipped) and "Won't do the job" (attitude issues). With the "Can't do" employees we train and equip them until they are confident and prepared. But how do we as managers and supervisors resolve the "Won't do" employees? This session will provide information on attitude issues and a specific model to follow when confronting employees. Opportunities to discuss these issues with peers will be provided during the session.

Office Bullies 

They intimidate, hassle, undermine and terrorize fellow employees. In doing so, they reduce the level of productivity and run off valuable employees. As a supervisor, how do we supervise the office bully? As a peer, how do we confront the office bully? This seminar will discuss common traits of the office bully and provide proactive steps in dealing with the bully in a professional and proactive manner.

C.A.R.E. II 
Customer Service … the Next Step!

In C.A.R.E. Customer Service we discussed the four components of quality Customer Service (Communication, Attitude, Respect, Enthusiasm) and the influence each one of us has in each of these areas. Customer Service II takes the next step by digging deeper into the ‘challenges’ of customer service – employee buy-in, difficult customers, and service preparation. We will discuss these in detail and ‘practice’ our skills on actual customer service cases. This seminar is education with practical application!

No Books Found For this Speaker!

President, Ozarka College

Charlotte provided the best Sexual Harassment training seminar I have ever observed!

Arkansas State University

Once again Charlotte did an absolutely amazing job. Our students were grateful for her heart, passion, and energy as she expressed the power of communication and vision to them on Tuesday night. She is always a breath of fresh air and I am honored to know her. We look forward to working with her in the future.

Entergy Corporation

We all really appreciated and enjoyed what Charlotte had to share. One is truly able to observe how passionate she is about Diversity which makes a big difference in how the message is received. I wish the whole world had an opportunity to sit in on one of Charlotte’s classes. UCA is very lucky to have her on its team!
No News Found For this Speaker!
X

FIND A SPEAKER

TESTIMONIALS

Testimonials
  • "Richard, Your ability to put me in front of just the right group again and again, is nothing short of amazing. You work your tail off, you sweat the ...
    Alan Hobson
  • "My mind was very much at ease knowing that Jack Uldrich was so well prepped.  I will definitely use your agency again."  
    EAIE
  • "Thank you so much for all your help in putting this together on such short notice. I will definitely use your services again in the future."
    Applied Materials
  • We truly appreciate the excellent support and attention to detail we have received from Executive Speakers Bureau.  They have provided us with so...
    IBM
  • "OMG Richard! As always you make me look like a rock star. Every single speaker we selected hit it out of the park. Thank you again. Can't even say wh...
    Arizona Hospital and Healthcare Assn.
  • "I LOVE this list that you sent me! I emailed several different places on Tuesday an...
    CoreLogic
  • "Thanks to you and Jo for all your efforts.  Connie Podesta and Roger Dow were great!"   
    National Apartment Association
  • "Everyone loved Bob and he was so nice on site. Thank you for all you did. The process was so easy and we will definitely work with you again next yea...
    NBC
  • "I want to thank you for helping with our Principals Day event. Marshall Goldsmith was excellent. Not only is Marshall the consummate professional, be...
    Burns & McDonnell
  • Our bank has held an annual business and economic conference for the past 9 years.  We have worked with Executive Speakers every year and I have ...
    First Midwest Bank
  • "We loved our speakers. Thanks to you and your team for your outstanding service and thank you for your patience!"

    National Association of the Blind
  • "I appreciate your recommendations.  In addition, you are always a pleasure to work with and understand the pains of an over worked meeting plann...
    Milliman
  • "WOW, is all I have to say and thank you!  Our event was a huge success and you never steer me wrong, both David Cottrell and Ryan Estis were exc...
    ICMI
  • "I wanted to share with you feedback of my experience in working with Executive Speakers Bureau.. Very responsive and detail oriented.  When I wa...
    Amdocs
  • "Your tenacity and persistence in staying in touch with us is a model example of good salesmanship and partnering.  I will be using you as an exa...
    Schneider Electric
  • Thanks to Richard and Jo for all the coordination. Another homerun from Executive Speakers Bureau!  
    Wisconsin Hospital Association
  • “Thank you guys it was a pleasure working with you.... You made the whole process easy. Thanks again”
    CableNation
  • You ladies really are the BEST!  After this event I am going to be on the hunt for keynote speakers in May.  I really want to work with you ...
    ICMI
  • I’ve used the services of a number of speakers bureaus in the past. However, my current experience working with the Executive Speakers Bureau ha...
    Intel
  • Everything went really well and we really enjoyed having Jack Uldrich as our speaker!  He was entertaining and funny and provided great examples....
    Novo Nordisk
  • Bridgeworks was awesome!!! Great feedback from all!! Thanks for all of your collaboration and positive we'll use you in the future.  
    Johnson & Johnson
  • "We not only went 3 for 3 but I'd say they were all home runs! Thanks for your help on the speakers. It was a key and very positive component of our c...
    Chem-Dry
  • Thank you to both of you for everything surrounding Mr. Will as our special guest. I suspect, soon, I will be in touch regarding our next event. 
    Oxford Financial
  • Thanks to you, Jo and the rest of your team.  You are the BEST.  Knowing you are behind a speaker allows us the luxury of concentrating on o...
    Ohio Hospital Association
  • Mr. Schelp you are a Rock Star! Thank you!!!  Deal #7 is done and more to come!
  • "My entire team has enjoyed the experience of working with you and ESB more than words can express. Everything was handled in a professional and timel...
    Cregger Company
  • We could not have done it without you.  Thank you for the outstanding suggestions.  The speakers were by far the best we have ever had.
    FedEx
  • "Let me just say again, what a pleasure it is to work with you and ESB. You really make it harder for others to reach the bar."
    ASTD
  • "You made my job so much easier! You are the only bureau I will use."     
    Sigma Systems
  • "As I mentioned before, your engagement model was incredibly easy to work with, and I know we came to you on short notice!  I would highly recomm...
    Capitol One
  • "I will be sure that all involved know what a wonderful resource you have been. The universe smiled on me when I discovered Executive Speakers and you...
    Ocala Eye
  • The event was EASY Cake! and it went over very very well.  Thank you so much for the help and organization, it made my life very easy. 
    Boys & Girls Club
  • Angela, you & your team have my endorsement for making Memphis events successful. People should use you to plan their next event.
  • I want to thank you for all of your assistance you and Jenny were wonderful. If it had not been for you sending me suggestions I would not have found ...
    West Virginia Tourism
  • "The group that I work with to obtain all of my keynote speakers is Executive Speakers Bureau and I can tell you that I don’t like working with ...
    Indiana Youth Institute
  • The Nebraska Hospital Association along with numerous other state hospital associations have enjoyed a long-standing relationship with Executive Speak...
    The Nebraska Hospital Association
  • As always, you deliver excellent service. Thanks!
    Camden National Bank
Need Suggestions? Have Questions?

Need Suggestions? Have Questions?

Call us to discuss how we can help find the right speaker for your organization.

Get Ideas in 2 Hours or Less

Please fill in information below

Executive Speakers Bureau consistently receives praises about our speed and efficiency. From the beginning of your event planning, our extensive online speaker database and resourceful staff allow us to quickly equip you with the best speaker for your event.

Need a last minute speaker? No worries. Our speed and efficiency help us give you ideas for speakers in two hours or less.


Privacy by SafeSubscribeSM