Brian Gareau

Engaging High Performance

Leveraging 31 years of corporate leadership experience at a global Fortune 50 corporation, Brian Gareau specializes in strategic, tactical, and practical solutions to engage and accelerate high performance.

Brian is the co-inventor of Caterpillar’s patent-pending Cultural Assessment Process (CAP) and was actively involved in the redesign of their global Employee Opinion Survey (EOS) process and the launch of their Corporate Values.  Brian also helped lead the design and execution of Caterpillar’s highly successful global Employee Engagement strategy.

Brian is serving as a Senior Fellow, Human Capital at The Conference Board.  In this role, he supports The Conference Board’s Human Capital Practice which includes The Conference Board Human Capital Exchange™, research, conferences, webcasts and programs in a broad spectrum of human capital areas.

During his career he spent time in Manufacturing, Corporate Public Affairs, Parts & Service Sales, Logistics, and HR.  He managed multiple operations and was directly involved in nine new plant start-ups. Brian has provided OE/OD consulting services to nearly 200 locations around the globe.

Brian is the co-author of two books: 180 Ways to Build Employee Engagement and A Slice of Life: The Benefits of Personal Engagement; and contributing author of The Engaged Workplace: Organizational Strategies. He has been a featured speaker at: The Conference Board, Corporate Leadership Council, Society of Industrial and Organizational Psychology (SIOP), American Productivity & Quality Center (APQC), CUE, Dallas SHRM, CONEXPO, Con-Way Transportation, 3M, Texas A&M University, Snow & Ice Management Association (SIMA), SIGMA, McDonalds Corporation, DuPage SHRM, Kenexa, Crossroads United Methodist Church, and Bloomington-Normal HR Council.

To book Brian Gareau call Executive Speakers Bureau at 901-754-9404.

See Below for Full Bio

  • Speaking Topics:

    Business Culture, Employee Engagement

  • Travels From:

    Illinois

  • Price:

    $7,500 - $10,000

    Notes on Fees

  • Videos
  • Full Bio
  • Speech Topics
  • Books
  • Testimonials
  • News

The Sustainable Fuel for High Performance Employee Engagement

Leveraging 31 years of corporate leadership experience at a global Fortune 50 corporation, Brian Gareau specializes in strategic, tactical, and practical solutions to engage and accelerate high performance.

Brian is the co-inventor of Caterpillar’s patent-pending Cultural Assessment Process (CAP) and was actively involved in the redesign of their global Employee Opinion Survey (EOS) process and the launch of their Corporate Values.  Brian also helped lead the design and execution of Caterpillar’s highly successful global Employee Engagement strategy.

Brian is serving as a Senior Fellow, Human Capital at The Conference Board.  In this role, he supports The Conference Board’s Human Capital Practice which includes The Conference Board Human Capital Exchange™, research, conferences, webcasts and programs in a broad spectrum of human capital areas.

During his career he spent time in Manufacturing, Corporate Public Affairs, Parts & Service Sales, Logistics, and HR.  He managed multiple operations and was directly involved in nine new plant start-ups. Brian has provided OE/OD consulting services to nearly 200 locations around the globe.

Brian is the co-author of two books: 180 Ways to Build Employee Engagement and A Slice of Life: The Benefits of Personal Engagement; and contributing author of The Engaged Workplace: Organizational Strategies. He has been a featured speaker at: The Conference Board, Corporate Leadership Council, Society of Industrial and Organizational Psychology (SIOP), American Productivity & Quality Center (APQC), CUE, Dallas SHRM, CONEXPO, Con-Way Transportation, 3M, Texas A&M University, Snow & Ice Management Association (SIMA), SIGMA, McDonalds Corporation, DuPage SHRM, Kenexa, Crossroads United Methodist Church, and Bloomington-Normal HR Council.

To book Brian Gareau call Executive Speakers Bureau at 901-754-9404.

Customer Service - From the Inside Out 

Research shows that “poor” Customer Service costs U.S. businesses over $80B annually. Are the behaviors and attitudes impacting these losses actually “reflections” of how leaders and employees are treating each other internally? External customers don’t care about an organization’s internal issues. But, internal issues can and do have a huge impact on delivering a competitive advantage of excellent external customer experience. Is your business culture safe or dangerous for customers inside and out? 

A Sustainable Fuel for High Performance 

Many businesses today struggle with “people issues” including: the ability to attract and retain the best talent, employee resistance to change, absenteeism, and individual accountability. All these create frustration, waste and lost performance. 

So, how do you unleash the engagement “sustainable fuel” (commitment, effort, loyalty) of your workforce? Engagement is more than an employee survey score – it must be an integrated element of your people and business strategy. It must be a critical competency that leaders master. And, it must be a priority to improve and sustain high performance. 

Tap into strategic, tactical, and practical solutions that have come from more than 30 years of corporate experience and 200 consulting projects worldwide. 

The Accidental Boss 

Often individuals find themselves in leadership roles without a true understanding of how to succeed. Many are “good doers” misplaced, misinformed or misguided. And they find themselves struggling to balance the many demands of leadership. Now more than ever, these Accidental Bosses must effectively wear multiple hats (managerial, company advocate and employee advocate) to be successful and sustain organizational performance. 

In this session, attendees will explore tactical and practical reminders on “blind spots,” “the signs all around us,” and “hazards” to effective leadership and sustainable high performance. As well, they will gain basic techniques that can significantly improve the commitment, effort, and loyalty of your workforce. Remember, people are the only asset an organization has that can appreciate over time … if we truly appreciate them. 

Tap into strategic, tactical, and practical solutions that have come from more than 30 years of corporate experience and 200 consulting projects worldwide.

Workplace Culture – Asset or Liability? 

Competition is tough! Everyone is constantly looking for a “new” market, product or service, process, physical layout, design, delivery model, or technology that will differentiate them from everyone else. And, if they are fortunate enough to find “an edge” – how do they sustain it? According to Harvard Business School, “business culture can have a significant impact on a firm’s long-term economic performance.” So why do so few companies “master” their business culture’s competitive edge? 

This session will explore: 

  • Simple ways to measure business culture 
  • How do leaders embed business culture 
  • Creating sustainable business culture differentiation for employees and then to customers 
  • Myths and magic of individual accountability

Let’s take the theory and make it a tactical and practical advantage for your organization. Remember – business culture eats strategy for lunch! Tap into strategic, tactical, and practical solutions that have come from more than 30 years of corporate experience and 200 consulting projects worldwide.

I Wish Someone Would Communicate Around Here!

Gain simple and easy techniques for improving communication in your organization.

Ineffective communication costs businesses big bucks – research estimates over $3B annually in the U.S. and U.K. alone. Communication is a simple, but definitely not easy, concept to consistently execute. Inconsistent, mixed messages create inefficiency. New technologyincreases speed and accessibility but not necessarily understanding. It’s very frustrating, as aleader, to continually hear comments from employees like:

  • “The right hand doesn’t know what the left hand is doing.”
  • “Nobody communicates around here.”? “That’s the first time I heard that.”
  • “Why doesn’t anybody listen?”
  • “We simply don’t walk our talk.”

The famous Irish playwright, George Bernard Shaw once said, “The single, biggest problem in communication is the illusion it has taken place.” Let’s create better understanding through more effective communication – and help employees “get it!” 

Executive VP Labor Relations Institute, Inc.

“I’ve known Brian for nearly two decades and have heard him speak probably 15-16 times at conferences and forums over that time period. I’ll admit to having a bias to him – - his style, wit, delivery, thorough preparation, knowledge of subject material etc… What I think one of his best attributes for your purposes is his “connect ability” with an audience. Regarding “Q & A”, he not only welcomes it – he encourages it and always manages to get participation from the audience.”

SPHR APQC

“… a guest speaker on one of APQC’s human capital community calls – it was a very well-attended and engaging call, and the feedback from the participants was very positive. In fact, many had follow up questions that Brian was kind enough to address personally. Brian has deep expertise and experience in the topic of employee engagement – I would invite Brian to guest speak at other APQC events.”

Mays Business School, Department of Management Texas A&M

“ … dynamic, engaging, and informative speaker. His insight and experience on the topics of employee engagement and organizational effectiveness were extremely valuable to my students, yet also enriched my own understanding of the various topics by highlighting the practical challenges and best practice solutions for firms in developing and sustaining a high performance organization.”

V.P. HR The Conference Board

“Brian set a whole new standard for employee engagement work while at Caterpillar. Using his practical operations and public relations experience, he was able to work with senior and local leaders to drive results–over and over again, around the globe. He brings all of this to his presentations: his experience, his passion for the subject, and his drive for success. His low-key style keeps it real and the audience listening as he shares valuable insights on how they could strategically implement his ideas and techniques within their own organizations.”
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