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Brett King is a bestselling and was voted at the Innovator of the Year for 2012 by American Banker (Bank Technology News). Since 2010 King has released 4 Globally Bestselling books, including Bank 2.0, Branch Today – Gone Tomorrow, Bank 3.0 and Breaking Banks. His books have topped bestseller charts for banking in 18 countries, and have been translated into 9 languages.
A global thought leader in financial services and customer experience, he publishes regularly in his role as industry advisor on Huffington Post, Internet Evolution, FinExtra and his personal blog Banking4Tomorrow.com. He has recently been featured on Fox News, Bloomberg TV, BBC, CNBC, Wall Street Journal, Financial Times, and The Economist.
Brett King is a global bestselling author, futurist, the host of the "Breaking Banks” Radio Show on Voice America (an Internet Talk Radio Network with over 9 million monthly listeners) and the founder of the start-up "Moven". King was voted as American Banker's Innovator of the Year in 2012, and was nominated by Bank Innovation as one of the Top 10 "coolest brands in banking". BANK 3.0 (in 8 languages) has been topping the charts in the US, UK, China, Canada, Germany, Japan and France since its release late in 2012. His latest book, Breaking Banks, is due out early 2014 with Wiley.
King has been featured on Fox News, CNBC, Bloomberg, BBC, Financial Times, Economist, ABA Journal, Bank Technology News, Asian Banker Journal, The Banker, and Wired magazine. He contributes regularly as a blogger to Huffington Post.
As an industry thought leader, King has delivered keynotes at conferences in more than 40 countries for organizations like Google, Forbes, Oracle, The Economist, SAS, SWIFT, Bloomberg, American Banker, ABA, Informa, World Council of Credit Unions, and others. He has served as an international judge for The Asian Banker Retail Banking Excellence Awards, the GSMA Global Mobile Awards, the Middle East Business Achievement and Retail Banking Awards.
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From Physical Products in Physical Stores to Digital Disruption
Unlike other forms of media like Newsprint, Radio and TV, the Internet introduced remote two-way interactions and dialog, allowing e-commerce to emerge to compete with traditional players. However, the emergence of fully digital products like the Kindle e-Book, iPod/iTunes for music and the Smartphone bank account have the effect of destroying long-standing incumbent distribution networks.
BANK 3.0: Why Banking is no longer a place you go, but something you do
Brett King looks at the latest trends that are redefining financial services and payments. From the global scramble for dominance of the mobile wallet, the expectations created by Tablet computing, the operationalizing of the Cloud and the explosion of Social Media he explores: ?BANK 3.0 shows that the gap between customer and financial services players is rapidly growing, leaving massive opportunities for new, non-bank competitors to totally disrupt the industry.
The Neo-Banks: Competing with Telcos, Startups and Bitcoin
Brett explores the end game in the emergence of the downloadable, smart bank account. With more than 60% of the world’s population without a bank account, with the ubiquitous nature of mobile phone handsets, and the increasingly pervasive pre-paid ‘value store’, will you need a bank at all in the future? ?When you can get your Salary paid directly onto your phone, when your iTunes account doubles as a pre-paid debit card, and when you can use Facebook to send money – will banks still be able to compete? If you get paid in Bitcoin, how will you be taxed on that income? If Walmart, Tesco and T-Mobile are selling bank accounts, what differentiation does your branch with a teller window provide?
Advocacy, Behavior, Context – the New Rules of Engagement
In this session designed for marketers and digital channel professionals, Brett King explores how social media, mobile marketing, daily deals, geo-location, advocacy, gamification and behavioral psychology are working to change the rules of engagement for financial service brands. ?This shift has far reaching implications for the organization, including rebuilding the marketing team, defining new metrics, delivering true 1:1 propositions and creating an open brand dialog.
We truly appreciate your insights about the bank and customers of today and the future...their changing behaviour and lifestyles, their attitudes towards new technologies, and their role in changing the future of financial services. It was indeed an honour and a rare privilege to have you as our guest speaker.
Cards & Payments 2013
Brett, you were an absolute pleasure to work with! I cannot fault your professionalism. I have received constant compliments about your presentation, and would be delighted to work with you again. It is rare to find a speaker that can both command a stage and work one on one so successfully!