Ben Adkins - Conflict and Difficult People
Ben Adkins’s training and speaking career is extensive. He served on the teaching staff of Texas Tech University’s Center for Professional Development and as a business workshop leader for Leslie Graduate College, Clemson, and Rockhurst Universities. For ten years he was a trainer and on-site specialist for National Seminars, Inc. and was one of their most requested speakers, delivering more than 180 training programs per year. In 1993 he earned a Certificate of Quality Enhancement from Dr. W. Edwards Deming. Ben is currently an adjunct faculty member of the National College of District Attorneys, for whom he lectures on management and leadership, employee development and workplace conflict resolution. He received NCDA’s prestigious Lecturer of Merit Certificate in 1991. He now provides speaking, training, coaching and consulting services to organizations in the public and private sector throughout North America in the areas of leadership development, customer service, conflict resolution, productivity and presentation skills. Ben is a professional member of the National Speakers Association and a member of the American Society of Training and Development (ASTD). In 1990 he served on the board of Tarrant County ASTD.
In addition to being a trainer and keynote speaker, Ben Adkins is an experienced mediator and conflict resolution specialist. He is a certified trainer, coach and consultant with Mediation Training Institute International, and has facilitated the resolution of dozens of workplace conflicts in government and private sector organizations. Additionally, and more importantly, he teaches employees how to resolve their own conflicts and helps organizations strategically manage workplace conflict. Ben is a member of Tarrant County Association of Mediators, and Texas Association of Mediators.
Ben is the author of numerous training programs, articles and publications. His articles appear in The Physician Manager, Texas-New Mexico Power Company Communicator, NCDA Journal, and other company and association publications. He is a weekly columnist in the Fort Worth Business Press and publishes a monthly Productivity Tips e-newsletter.
To book conflict resolutions specialist and leadership speaker Ben Adkins call Executive Speakers Bureau at 901-754-9404.
How to Manage Conflict So It Doesn’t Manage You
Take a lighthearted look at one of life’s realities – conflict. Learn the process of successful positive conflict resolution – at work and at home!
People Aren’t Difficult – Just Different
A fun look at the four personality types or social styles. Understand yourself and others better. Strengthen relationships at work and at home. Learn how to handle difficult people.
Secure Your Own Mask Before Assisting Others
(Great for an opening or closing session) A motivational look at dealing with change, making choices and taking care of yourself. Be more effective in all the roles you play. Take responsibility for your own success in life.
How to Develop Authority, Influence and Credibility
Learn three things that you totally control that give you authority and influence. Brand yourself in the minds of others as being credible and effective.
How to be a Leader Instead of Just a Boss
People are promoted because of their technical skills instead of their leadership abilities. Learn how to coach, mentor and counsel to achieve high performance from others.
Weaving Mediation into the Fabric of the Organization
Every organization pays a price for mismanaging conflict . . . but few know how much. This presentation gives eye-opening insights into the strategic management of organizational conflict. It lays out a blueprint for improving organizational effectiveness. This program will change forever the way you think about and manage conflict.
Smart Conflict Management Tools for Smart Leaders
For Managers, supervisors, team leaders, HR professionals and others who lead. Learn a critical competency of leadership – how to resolve conflict between others. It’s not only a career skill, it’s a life skill. Leaders who have these tools experience higher productivity, better morale and less turnover than those who do not have them. Be smart with conflict.
American Advertising Federation * American Agricultural Editors Association * American Association of Blood Banks *American Otolaryngological Association * Bell Helicopter Leadership Association * California Dental Association * International Association of Administrative Professionals * LVN Association of Texas * Michigan City Management Association * Professional Secretaries International * Texas Dietetic Association * Water Quality Association
American Academy of Medical Directors * Central Washington VA Medical Center * Countryside Nursing Homes * Detroit VA Hospital * Harris County Hospital District (Houston) * John Muir Medical Center * Kaiser Permanente * Odessa Regional Hospital * Temple VA Medical Center * Tennessee Managed Healthcare * Texas Panhandle Mental Health Authority * Tucson Medical Center * VA Medical Center Manhattan * W.W. Hastings Indian Hospital
Business & Industry Clients
A/M Group of Merck & Company * Accente (US Shoe) * Alcan Jamaica Company * Alcon Labs * British Petroleum * Bristol Myers Squibb * Cash America * International, Inc. * Centigram * Coastal Eagle Point Refinery * Cominco Fertilizers * Culligan International * DH Technology, Inc. * Dunham Associates * Eastman Kodak * Elf Atochem * Eli Lilly & Company * El Paso Corporation * Ericsson Radio Systems * First Choice Power Company * Fort Worth Star Telegram * Grand River Polytechnic Institute * HealthRider, Inc. * John Deere * Lexus * Loral/Vought Defense Pant Rep Office * Lorex Pharmaceuticals * McWhorters Stationers * Mead Johnson * National Center for Appropriate Technology * NTS Communications, Inc. * Pacific Volt Information Systems * Precision Lens Crafters * Quad Rep, Inc. * RDA International * Southern Natural Gas * Tesora Alaska Petroleum Company * Texas Instruments * Texas-New Mexico Power Company * United Laboratories Underwriters * Xerox Corporation * XTO Energy
Charles County Public Schools * City of Charleston, SC ( Public Works) * City of Houston * City of Los Angeles * City of Roswell, NM * City of Round Rock, TX * Clark County (Las Vegas) * County of Humbolt (CA) * Dallas Fort Worth Federal Women’s Council * Defense Contract Management * Department of Defense * DOE Los Alamos * Federal Aviation Administration * Ft. Carson, CO * Internal Revenue Service * Kelly AFB, TX * Kirtland AFB Weapons Laboratory * Lawrence Livermore National Lab * Lee County School Board (FL) * Los Angeles County * Michigan City Management Association * N A S A Johnson Space Center * Naval Supply Center * Navy Ships Parts Control Center * Norton AFB, CA * Oklahoma Military Department * Sheppard AFB * Town of Taos, NM * Travis County * US Army Health Command - Ft. Sam Houston * US Forest Service * US Geological Survey * USAF Academy * United States Postal Service
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