Articles From Garrison Wynn View Profile

Share this Article
  • Does Workplace Diversity Impact Team Performance?

    Garrison Wynn, Does Workplace Diversity Impact Team Performance?

    In a series of recent studies conducted at prestigious research institutions ranging from Rutgers University to MIT's Sloan School of Management, the tangible outcomes of diverse workplaces have beensubjected to rigorous analysis. On almost every measure, workplace teams thatare comprised of staff members from a variety of different racial, ethnic, andcultural backgrounds function more effectively than work groups that are homogenous, or comprised mostly of staff members with similar backgrounds.  

    According to Scott E. Page, author of The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies , some of the most striking divergences can be seen in the areas of problem-solving, conflict resolution, and creativity. Inthese three crucial skill sets, diverse groups have been shown consistently to outperform their homogenous counterparts.

    Although researchers are still working to better understand the why and how of these results, most agree with the preliminary theory that diverse groups perform better because they bring a wide variety of perspectives, experiences, and attitudes to the table. When combined, the diverse staff generates a unique team dynamic that is more wide-ranging in its scope, breadth, and depth, and thus better equipped to tackle complex problems and challenges.

    How Can Your Organization Realize the Full Potential of a Diverse Team? 

    Even as researchers continue to study the effects of diversity in work groups, real-world managers and other practitioners have been devising new ways to help organizations tap into the performance-boosting strengths of their diverse work groups. Here are some basic strategies to help you get started.

    • Understand the Nature of Creative Problem-Solving.

      The process of innovation in a diversework place is not always pretty. In fact, it's likely to be non-linear,irregular, and at times, downright messy. Whenever possible, just step back and give your diverse team the time and space necessary to work things out in their own unique way.

    • Push Your Team Past the Herd Instinct.

      We tend to gravitate toward people who share our views, opinions, and backgrounds. It's human nature to seek validation in others who are similar to us. But in order to truly reap thebenefits of workplace diversity, it's important to shake things up a bit. Create cross-disciplinary teams that cut across cliques, departments, and social groups. This is the kind of environment where truly meaningful innovation can take root.

    • Cultivate an Organizational Culture that is Genuinely Open to New Ideas.

      Even the most diverse team won't be able to inject innovation and creativity into your organization if they sense that new ideas aren't welcome. If your company has a traditional, hierarchical structure and culture, it may take some time to get to the point where subordinates feel comfortable exercising their creative problem-solving skills. You can facilitate this process by lavishly praising and, more importantly,respecting your staff's input, feedback, and suggestions.

    • Expect Conflict -- and Plan How to Overcome It.

      The workplace diversity research tells us that great new ideas are often borne out of the clash of different perspectives. On a surface level, this collision of different world views andattitudes can often result in conflicts between employees. It's best to take a proactive approach to address the unique challenge of conflict in a diverse workplace. For example, it may be beneficial to train your staff in the basics of effective cross-cultural communication. Also, agree on an organization-wide game plan for resolving workplace conflicts in a civil, compassionate manner.

    http://www.hcareers.com/us/resourcecenter/tabid/306/articleid/327/default.aspx
Share this Article
X

FIND A SPEAKER

TESTIMONIALS

Testimonials
  • "Richard, Your ability to put me in front of just the right group again and again, is nothing short of amazing. You work your tail off, you sweat the ...
    Alan Hobson
  • "I will be sure that all involved know what a wonderful resource you have been. The universe smiled on me when I discovered Executive Speakers and you...
    Ocala Eye
  • "This year’s speaker line-up at our Summer Meeting was the best yet. We knocked it out of the park. Thanks for all your help securing such excel...
    North Carolina Hospital Association
  • "I wanted to share with you feedback of my experience in working with Executive Speakers Bureau.. Very responsive and detail oriented.  When I wa...
    Amdocs
  • "Thanks to you and Jo for all your efforts.  Connie Podesta and Roger Dow were great!"   
    National Apartment Association
  • Our bank has held an annual business and economic conference for the past 9 years.  We have worked with Executive Speakers every year and I have ...
    First Midwest Bank
  • "OMG Richard! As always you make me look like a rock star. Every single speaker we selected hit it out of the park. Thank you again. Can't even say wh...
    Arizona Hospital and Healthcare Assn.
  • Thank you to both of you for everything surrounding Mr. Will as our special guest. I suspect, soon, I will be in touch regarding our next event. 
    Oxford Financial
  • The event was EASY Cake! and it went over very very well.  Thank you so much for the help and organization, it made my life very easy. 
    Boys & Girls Club
  • "You made my job so much easier! You are the only bureau I will use."     
    Sigma Systems
  • I’ve used the services of a number of speakers bureaus in the past. However, my current experience working with the Executive Speakers Bureau ha...
    Intel
  • As always, you deliver excellent service. Thanks!
    Camden National Bank
  • "We loved our speakers. Thanks to you and your team for your outstanding service and thank you for your patience!"

    National Association of the Blind
  • "We not only went 3 for 3 but I'd say they were all home runs! Thanks for your help on the speakers. It was a key and very positive component of our c...
    Chem-Dry
  • "I LOVE this list that you sent me! I emailed several different places on Tuesday an...
    CoreLogic
  • "My entire team has enjoyed the experience of working with you and ESB more than words can express. Everything was handled in a professional and timel...
    Cregger Company
  • You ladies really are the BEST!  After this event I am going to be on the hunt for keynote speakers in May.  I really want to work with you ...
    ICMI
  • "WOW, is all I have to say and thank you!  Our event was a huge success and you never steer me wrong, both David Cottrell and Ryan Estis were exc...
    ICMI
  • The Nebraska Hospital Association along with numerous other state hospital associations have enjoyed a long-standing relationship with Executive Speak...
    The Nebraska Hospital Association
  • Thanks to Richard and Jo for all the coordination. Another homerun from Executive Speakers Bureau!  
    Wisconsin Hospital Association
  • "Everyone loved Bob and he was so nice on site. Thank you for all you did. The process was so easy and we will definitely work with you again next yea...
    NBC
  • "I appreciate your recommendations.  In addition, you are always a pleasure to work with and understand the pains of an over worked meeting plann...
    Milliman
  • “Thank you guys it was a pleasure working with you.... You made the whole process easy. Thanks again”
    CableNation
  • Thanks to you, Jo and the rest of your team.  You are the BEST.  Knowing you are behind a speaker allows us the luxury of concentrating on o...
    Ohio Hospital Association
  • "Your tenacity and persistence in staying in touch with us is a model example of good salesmanship and partnering.  I will be using you as an exa...
    Schneider Electric
  • We could not have done it without you.  Thank you for the outstanding suggestions.  The speakers were by far the best we have ever had.
    FedEx
  • "Let me tell you that the ESB team and Christine's responsiveness, follow up, proactivity, industry knowledge, and overall customer service was phenom...
    Clear Link
  • Everything went really well and we really enjoyed having Jack Uldrich as our speaker!  He was entertaining and funny and provided great examples....
    Novo Nordisk
  • "I shared with Kaplan [Mobray] that I had never had this type of experience with ANY vendor I have worked with in the past. Your responsiveness to urg...
    Gates Corp.
  • "It was a great pleasure to work with you in making this event a success. Your professionalism, attention to detail and response to all my questions a...
    Fellowship of Christian Athletes
  • We truly appreciate the excellent support and attention to detail we have received from Executive Speakers Bureau.  They have provided us with so...
    IBM
  • "As I mentioned before, your engagement model was incredibly easy to work with, and I know we came to you on short notice!  I would highly recomm...
    Capitol One
  • "I want to thank you for helping with our Principals Day event. Marshall Goldsmith was excellent. Not only is Marshall the consummate professional, be...
    Burns & McDonnell
  • "Thank you so much for all your help in putting this together on such short notice. I will definitely use your services again in the future."
    Applied Materials
  • Bridgeworks was awesome!!! Great feedback from all!! Thanks for all of your collaboration and positive we'll use you in the future.  
    Johnson & Johnson
  • "The group that I work with to obtain all of my keynote speakers is Executive Speakers Bureau and I can tell you that I don’t like working with ...
    Indiana Youth Institute
  • "Let me just say again, what a pleasure it is to work with you and ESB. You really make it harder for others to reach the bar."
    ASTD
  • "My mind was very much at ease knowing that Jack Uldrich was so well prepped.  I will definitely use your agency again."  
    EAIE
  • I want to thank you for all of your assistance you and Jenny were wonderful. If it had not been for you sending me suggestions I would not have found ...
    West Virginia Tourism
Need Suggestions? Have Questions?

Need Suggestions? Have Questions?

Call us to discuss how we can help find the right speaker for your organization.

Get Ideas in 2 Hours or Less

Please fill in information below

Executive Speakers Bureau consistently receives praises about our speed and efficiency. From the beginning of your event planning, our extensive online speaker database and resourceful staff allow us to quickly equip you with the best speaker for your event.

Need a last minute speaker? No worries. Our speed and efficiency help us give you ideas for speakers in two hours or less.


Privacy by SafeSubscribeSM